TP-Link Archer C80 Connectivty Loss

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TP-Link Archer C80 Connectivty Loss

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TP-Link Archer C80 Connectivty Loss
TP-Link Archer C80 Connectivty Loss
2022-06-20 03:50:27 - last edited 2022-06-24 01:13:45
Tags: #Archer C80
Model: Archer C80  
Hardware Version: V1
Firmware Version: 1.10.0 Build 210716 Rel.51301n(5553)

Dear TP-Link,

 

I have problem with my C80 router, my connectivity keep loss and can't recover until the router get reboot. The led light status is orange on internet port, also can't access Tp-Link dashboard (default ip address). After router rebooted, the internet port will be green again and the connectivity back.

 

I have confirm with the ISP and they say no problem with the connection. Connection from ISP setup on PPPoE with IP and DNS from ISP.

 

Thank you

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#1
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1 Accepted Solution
Re:TP-Link Archer C80 Connectivty Loss-Solution
2022-06-20 07:07:13 - last edited 2022-06-24 01:13:45

Hello @Jhonny_Cristian 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

I would suggest going through the basic troubleshooting suggestions in the following thread, then reporting to the support engineers via email if the issue persists:

Router Disconnects from Internet

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#2
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Re:TP-Link Archer C80 Connectivty Loss-Solution
2022-06-20 07:07:13 - last edited 2022-06-24 01:13:45

Hello @Jhonny_Cristian 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

I would suggest going through the basic troubleshooting suggestions in the following thread, then reporting to the support engineers via email if the issue persists:

Router Disconnects from Internet

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#2
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Re:TP-Link Archer C80 Connectivty Loss
2022-06-23 10:06:50

Dear  @Kevin_Z ,

 

I have try this option but it doesn't work, any other suggestion?

 

Than you

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#3
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Re:TP-Link Archer C80 Connectivty Loss
2022-06-24 01:13:38

@Jhonny_Cristian 

 

If that is the case, please provide the information requested in the thread and email support for further follow-up.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Archer C80
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