DECO E4 keep ping spike every 2 weeks

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DECO E4 keep ping spike every 2 weeks

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO E4 keep ping spike every 2 weeks
DECO E4 keep ping spike every 2 weeks
2022-06-26 13:03:53
Model: Deco E4  
Hardware Version: V1
Firmware Version: 1.5.4

Model: Deco E4

Hardware Version: V1

Firmware Version: 1.5.4

Hello!

 

I have recently purchased a 2-pack of Deco E4 and have set up all nodes and are working. However, I am having performance issues with regular ping spikes. I have done some searching already and this seems to be a prevalent issue even with E and M devices. However there seems to be no updated thread or an update on a fix. I would like to ask, especially from the moderators, if there is any news on this one. Some threads go as far as September 2020 with no fix mentioned.(turning off mesh technology is not working for me :c)

 

I am constantly receiving high latency spikes as high as 600-800ms with occasional timeouts. As other threads have observed, they appear to occur in regular intervals, too. This causes my browsing to be unstable and my realtime applications such as teleconferencing and online gaming are unusable.

 

I have checked this via continuous pinging and please refer to the following screenshot below as an example. This problem is reproducible in all devices connected to the mesh network. I have searched the community forums and this appears to be a common problem. I would like to check  if there is now a possible fix or an updated firmware.

 

 

I hope there's new firmware available.

 

Thanks for your time!

File:
image_2022-06-26_210236778.pngDownload
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Re:DECO E4 keep ping spike every 2 weeks
2022-06-28 10:08:21 - last edited 2022-06-28 10:09:18

  @raxec 

Hi, May I know how much of your internet bandwidth? 

Would the Ethernet clients have the same ping spike as well?

And is the satellite Deco E4 connected to the main Deco via wireless backhaul or Ethernet backhaul?

 

Thank you very much.

Best regards.

 

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Re:DECO E4 keep ping spike every 2 weeks
2022-06-28 11:17:16

  @David-TP  my bandwidth is around 100mbps and i dont have ping spike on ethernet and its through ethernet backhau

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