Ownership transfer not working

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Ownership transfer not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ownership transfer not working
Ownership transfer not working
2022-07-16 03:02:38 - last edited 2022-07-16 03:24:09
Model: Deco M4  
Hardware Version:
Firmware Version: 1.5.(latest)

I'm trying to change the ownership of my Deco network from one account to another.

 

After the firmware update to the latest version and entering my new account/email address correctly, I received the expected email from tp-link which.

 

When I connect to the Deco with my new account, I tap "LET'S BEGIN" but then instead of getting the "BIND" button I am presented with the standard initial setup options for a brand new deco install (select your model, switch the power off, waiti for the blue led etc.).

 

Another user on the forum.had to wait for 2 hours to get the "Bind button" but I'm waiting over 12 hours now.

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#1
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1 Accepted Solution
Re:Ownership transfer not working-Solution
2022-07-16 03:23:42 - last edited 2022-07-16 03:23:56

I found out I had a VPN active while using the app.

After I disconnected the VPN the binding process started.

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#2
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Re:Ownership transfer not working-Solution
2022-07-16 03:23:42 - last edited 2022-07-16 03:23:56

I found out I had a VPN active while using the app.

After I disconnected the VPN the binding process started.

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#2
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