VPN client on AX55 - slow performance

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VPN client on AX55 - slow performance

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35 Reply
Re:VPN client on AX55 - slow performance
2023-03-13 02:22:45

 

nasosto wrote

I can connect to the VPN (open vpn) but my speed is too slow unfortunately. From 30Mbps it drops to 10!

 

@nasosto Even with WireGuard VPN the speed is still capped at 10Mbps? 

 

What is the name of the OpenVPN server that you are connecting to? As I can see from other posts, some of our community customers can get 25Mbps when using WireGuard VPN on the AX55, you can also check it from the below posts:

https://community.tp-link.com/en/home/forum/topic/592542?replyId=1187212

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#23
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Re:VPN client on AX55 - slow performance
2023-03-13 02:25:40

 

Saliv wrote

Kevin_Z wrote

 

Saliv wrote

  @Kevin_Z  my router is connected to GX Brand home gateway unit  modem through fiber patch cord before connecting to my ax55 through lan cable 

wan ip is public

before I didn't modify any dns after

even though I changed primary dns in dhcp server to 8.8.8.8 my speed didn't improve 

my dns server in computer is 192.168.0.1 

min router I modified to 8.8.8.8 

 

 

Hi @Saliv, thanks for getting back.

 

So I want to make sure again if the issue is the VPN Client speed is not as good as expected, or you cannot connect to the SurShark VPN server.

 

You may change the DNS server on the computer to obtain the DNS server address automatically instead of 192.168.0.1, then confirm again if you can connect to the SurfShark VPN server.

hey  @Kevin_Z 

yeah I can connect to both open vpn and wiregaurd but Openvpn speed is 6mbps and wiregaurd is not even opening any web  page 

 

@Saliv If that is the case, I would like to have a specialist look into the issue that you are experiencing via email. Please check your registered email in the community and follow up with our engineers directly.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#24
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Re:VPN client on AX55 - slow performance
2023-03-13 02:33:40

 

dinfo wrote

Kevin_Z wrote

 

nasosto wrote

The same problem with Archer AX55. Please fix it.

 

Hello @nasosto, what issue you're experiencing with the AX55 WireGuard VPN firmware? Are you unable to connect to the VPN server or the speed is not good?

 

You may describe the issue in detail, then we can suggest.

  @Kevin_Z 

again and again the same meaningless questions. JUST FIX THE PROBLEM or just simply reply "the problem CANNOT be fixed", which is the most honest reply.

@ to all the others, just buy a router from GL.iNet.  

 

@dinfo I actually don't understand why you are complaining again and again if you have already bought another router from GL.iNet and have already got the desired speed you like. More importantly, I have already escalated your case to the support engineers and as far as I can confirm, they have already helped with the WireGuard VPN Client configuration issue that you reported a month ago.

 

If I misunderstand the situation, and you do have some further concerns, please discuss the issue with the engineers directly, I believe they will try their best to help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#25
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Re:VPN client on AX55 - slow performance
2023-03-13 07:31:43

Kevin_Z wrote

 

dinfo wrote

Kevin_Z wrote

 

nasosto wrote

The same problem with Archer AX55. Please fix it.

 

Hello @nasosto, what issue you're experiencing with the AX55 WireGuard VPN firmware? Are you unable to connect to the VPN server or the speed is not good?

 

You may describe the issue in detail, then we can suggest.

  @Kevin_Z 

again and again the same meaningless questions. JUST FIX THE PROBLEM or just simply reply "the problem CANNOT be fixed", which is the most honest reply.

@ to all the others, just buy a router from GL.iNet.  

 

@dinfo I actually don't understand why you are complaining again and again if you have already bought another router from GL.iNet and have already got the desired speed you like. More importantly, I have already escalated your case to the support engineers and as far as I can confirm, they have already helped with the WireGuard VPN Client configuration issue that you reported a month ago.

 

If I misunderstand the situation, and you do have some further concerns, please discuss the issue with the engineers directly, I believe they will try their best to help.

Kevin_Z wrote

 

dinfo wrote

Kevin_Z wrote

 

nasosto wrote

The same problem with Archer AX55. Please fix it.

 

Hello @nasosto, what issue you're experiencing with the AX55 WireGuard VPN firmware? Are you unable to connect to the VPN server or the speed is not good?

 

You may describe the issue in detail, then we can suggest.

  @Kevin_Z 

again and again the same meaningless questions. JUST FIX THE PROBLEM or just simply reply "the problem CANNOT be fixed", which is the most honest reply.

@ to all the others, just buy a router from GL.iNet.  

 

@dinfo I actually don't understand why you are complaining again and again if you have already bought another router from GL.iNet and have already got the desired speed you like. More importantly, I have already escalated your case to the support engineers and as far as I can confirm, they have already helped with the WireGuard VPN Client configuration issue that you reported a month ago.

 

If I misunderstand the situation, and you do have some further concerns, please discuss the issue with the engineers directly, I believe they will try their best to help.

Kevin_Z wrote

 

dinfo wrote

Kevin_Z wrote

 

nasosto wrote

The same problem with Archer AX55. Please fix it.

  @Kevin_Z 

again and again the same meaningless questions. JUST FIX THE PROBLEM or just simply reply "the problem CANNOT be fixed", which is the most honest reply.

@ to all the others, just buy a router from GL.iNet.  

 

@dinfo I actually don't understand why you are complaining again and again if you have already bought another router from GL.iNet and have already got the desired speed you like. More importantly, I have already escalated your case to the support engineers and as far as I can confirm, they have already helped with the WireGuard VPN Client configuration issue that you reported a month ago.

 

If I misunderstand the situation, and you do have some further concerns, please discuss the issue with the engineers directly, I believe they will try their best to help.

  @Kevin_Z 

I am complaining again and again because I still own the AX55 and I want to use the VPN client function. The issue has been discussed with the technicians and the result was that the low speed problem is caused; by router's CPU architecture. Surprisingly, the AX20 run perfectly since its CPU architecture is different from AX55. 

Anyway, as a final user, I cannot understand why AX20 works fine and AX55 does NOT. It's not my business to understand. A final user want the router to function properly. So, PLEASE FIX THE PROBLEM, probably by developing a new firmware. 

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#26
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Re:VPN client on AX55 - slow performance
2023-03-22 11:32:32 - last edited 2023-03-22 11:36:27

@Kevin_Z 

I will write exactly the same:

 

"So, PLEASE FIX THE PROBLEM, probably by developing a new firmware".

 

If this can't be done, please give an order to change it to AX20.

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#27
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Re:VPN client on AX55 - slow performance -Solution
2023-03-29 05:37:24 - last edited 2023-03-29 05:38:29

Hello @Alpha_numbers  @charly.be  @DiskCrasher  @dinfo  @nasosto 

 

Thank you very much for the detailed feedback in regard to the WireGuard VPN Client speed issue you are experiencing.

 

I'm excited to inform you that our developers provided a new beta firmware for AX55, which is expected to improve the WireGuard VPN performance. I've just updated the download link in my original post.

 

Please you may install this new beta version on your AX55 to observe and confirm if it can give you a better connectivity speed when using the WireGuard VPN.

New WireGuard Beta Firmware for Archer AX55

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#28
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Re:VPN client on AX55 - slow performance
2023-03-31 08:56:43

Kevin_Z wrote

Hello @Alpha_numbers  @charly.be  @DiskCrasher  @dinfo  @nasosto 

 

Thank you very much for the detailed feedback in regard to the WireGuard VPN Client speed issue you are experiencing.

 

I'm excited to inform you that our developers provided a new beta firmware for AX55, which is expected to improve the WireGuard VPN performance. I've just updated the download link in my original post.

 

Please you may install this new beta version on your AX55 to observe and confirm if it can give you a better connectivity speed when using the WireGuard VPN.

New WireGuard Beta Firmware for Archer AX55

  @Kevin_Z 

I confirm that my AX55 runs fine! So, from my side, the problem is fixed. Good job!

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#29
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Re:VPN client on AX55 - slow performance
2023-04-04 15:35:13 - last edited 2023-04-04 15:37:08

Hello.

You did what you had to, but I'm unlucky. My provider PIA vpn does not have configuration files for widreguard, it only has for open vpn. But with open vpn my speed drops dramatically. Do you know if I can find PIA configuration files for widreguard somewhere? or maybe there will be some firmware in the future that improves the speed with open vpn?

 

Thank you.

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#30
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Re:VPN client on AX55 - slow performance
2023-04-06 06:58:14

 

nasosto wrote

Hello.

You did what you had to, but I'm unlucky. My provider PIA vpn does not have configuration files for widreguard, it only has for open vpn. But with open vpn my speed drops dramatically. Do you know if I can find PIA configuration files for widreguard somewhere? or maybe there will be some firmware in the future that improves the speed with open vpn?

 

Thank you.

 

@nasosto When searching on Google, it seems that PIA VPN also supports WireGuard.

 

You may try to contact PIN VPN support to see if they can help with the WireGuard protocol or service.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#31
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Re:VPN client on AX55 - slow performance
2023-04-06 07:05:30 - last edited 2023-04-06 07:07:09

  @Kevin_Z 

Yes, PIA supports WireGuard but they don't have or don't provide configuration files. I have already contacted PIA customer support.

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#32
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