Archer C80 - wifi keep disconnecting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer C80 - wifi keep disconnecting
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
My Archer C80 wifi keep disconnecting, even I have set
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @SDHINESHKUMAR
When the Wi-Fi keeps disconnecting, how about the internet LED on the C80? Is it orange or green?
If the internet LED turns orange, please go through the troubleshooting suggestions we provided in the following thread, locate if the issue is caused by the ISP or the C80, then report back with the details:
Router Disconnects from Internet
BTW, who is your ISP?
- Copy Link
- Report Inappropriate Content
When the Wi-Fi keeps disconnecting, how about the internet LED on the C80? Is it orange or green?
It is Orange
If the internet LED turns orange, please go through the troubleshooting suggestions we provided in the following thread, locate if the issue is caused by the ISP or the C80, then report back with the details:
Router Disconnects from Internet
I have checked the above link and changed as per it still wifi keeps disconnecting.
BTW, who is your ISP?
It is my local ISP provider.. I have checked with my another Asus router and it works fine without issue..
fyi : If i connect more than one device it is started disconnecting
I have resetted and configured from scratch and it have same problem keeps disconnecting
when connected to LAN it is ok
MTU I have set is 1492 because in my home server I have set 1492 in my External(My ISP Connection) and Internal(Passing through Pfsense) NICs
- Copy Link
- Report Inappropriate Content
I'm a little confused. Do you mean the internet LED on the Archer C80 will turn orange but you still have internet access when connecting a computer to the C80 with an Ethernet cable? Please confirm the disconnect issue again. When the internet LED turns orange, please login to the web interface of the C80 and confirm what is the WAN IP address at that moment. BTW, what is the WAN Connection Type on the C80?
Please save and send us the system log on the C80 as requested in the thread I posted previously, then we will try to investigate further.
- Copy Link
- Report Inappropriate Content
When wifi disconnects, LEDs will change to orange. If I connect more than one device to wifi it get disconnected.
- Copy Link
- Report Inappropriate Content
To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
They have sent you an email already, and the ticket ID is TKID220805476, please check your email and reply.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
What I can see is After upgrade of this newer version : 1.11.30 Build 220624 Rel.50807n(5553) I am facing disconnection issue.. How can I revert to older version ? I have downloaded the firmware and try to updrade but it says, check configuration file.
- Copy Link
- Report Inappropriate Content
1.11.30 Build 220624 Rel.50807n(5553) should be allowed to downgrade to the previous 1.11.0 Build 220425 as per the release note, there are no limitations on the downgrade. Can you please confirm again?
If it is not allowed to be downgraded, please don't worry, the support engineers should help further with the issue. Please let me know if there are further inquiries.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 2840
Replies: 12
Voters 0
No one has voted for it yet.