TP-Link AX1500, Archer AX10. Problem with OpenVPN

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 TP-Link AX1500, Archer AX10. Problem with OpenVPN

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
 TP-Link AX1500, Archer AX10. Problem with OpenVPN
 TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-05 19:45:13
Tags: #VPN
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.3.1

Hello everybody. When I connect remotely with OpenVPN, I can surf the internet, I can access the router http://192.168.1.1. But I can't access other 192.168.1.*** devices. I want to access video surveillance, ftp server, printer, etc .. They are all unreachable. From the outside, only with OpenVPN this page opens http://192.168.1.1 -> TP-Link. How can I solve? Thank you . 

 

 TP-Link AX1500 Wi-Fi 6 Router, Firmware: 1.3.1 Build 20220401 Rel. 57404(4555) , hardware: Archer AX10 v1.20
 

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#1
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6 Reply
Re: TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-07 13:33:18

  Hello, we bought this TP-Link Archer AX10 v1.20 Firmware: 1.3.1 Build 20220401 Rel. 57404 (4555)
  having problems using OpenVPN.
 After the purchase, we immediately checked and installed new updates, and the device installed the one shown above.
 After that, we customized the device IP, to avoid conflicts with other devices in the same network.
 192.168.1.10.
 The Archer AX10 v1.20 device connects to the internet in PPPoE mode.
After a reboot, we enabled OpenVPN, and followed the whole procedure.
 From outside via the OpenVPN client, the Archer AX10 http://192.168.1.10 and nothing else can be reached.
 After a reset to factory defaults.
 We repeated the above procedure.
 Now the Archer AX10 http://192.168.1.10 and also a PC can be reached from the outside,
 many other devices are NOT reachable, for example an HP printer, a Nas, IpCams, and nothing else, etc ...
 Can you help us solve the problem, with kind solicitude?
Another problem encountered is; if we use TP-Link's Dynamic DNS service it works fine, for a few minutes, after changes in other menus,
 Dynamic DNS stops working, deletes itself, disappears, as if it had never been configured.
 It works perfectly smoothly set up with the NO-IP service.
We tried to change the Firmware, but it doesn't allow it, maybe because it doesn't accept an older version? thank you . 

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Re: TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-08 06:10:00

Hello @Elaboratore 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Please go through the configuration guide below to review the OpenVPN server settings on the AX10, and ensure all the settings are correct:

How to use OpenVPN to access your home network through the Wi-Fi Routers

 

If you still cannot access the local servers or devices when connecting to the OpenVPN server, you can follow this guide to troubleshoot further.

 

Regarding the TP-Link DDNS, you need to log in with a TP-Link ID to enjoy TP-Link’s DDNS service, so please be sure you are logged in with your TP-Link ID but not locally. This has been mentioned in the User Guide also:

https://www.tp-link.com/us/user-guides/archer-ax10&ax1500_v1/chapter-12-customize-your-network-settings#ug-sub-title-4

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Re: TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-08 11:33:43

  @Kevin_Z 

 

hi, i haven't solved my problem. How can I change the firmware? which firmware do you recommend? now i have 1.3.1 Build 20220401 Rel. 57404 (4555). I want to try the ax10v1.20-up-ver1-1-6-P1 [20210108-rel60533] _2021-01-08_16.49.10.bin. says invalid file type. How do I solve this problem?

 thank you . 

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Re: TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-08 11:52:55

@Elaboratore 

 

No, you cannot downgrade to the previous 1.1.6 Build 210108 version from the current version. BTW, why do you want to downgrade the firmware? Dis this works before?

 

If you still fail to visit the devices behind the AX10, please check if there are any firewalls or anti-virus that block the connection.

 

BTW, what is the device you are trying to connect to? Is it a Windows computer or any other devices or services? Are you able to ping its IP address?

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Re: TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-08 13:50:30

  @Kevin_Z 

 

I want to change firmware because I can't find other solutions.
The Wifi printer is not reachable, but it works locally. and IpCamera which works locally, and not remotely.
  Ping 192.168.1.10 OK AX10 TP-LINK 
Ping 192.168.1.147 printer unreachable.
ping 192.168.1.100 unreachable host
ping 192.168.1.35 not reachable IP-Camera. Thank you .

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#6
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Re: TP-Link AX1500, Archer AX10. Problem with OpenVPN
2022-08-09 06:08:22

@Elaboratore 

 

To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up. Thank you.

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