Internet connection dropping after a month

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Internet connection dropping after a month

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Internet connection dropping after a month
Internet connection dropping after a month
2022-08-16 04:42:19 - last edited 2022-08-16 06:45:52
Model: Archer AX20  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20211231 rel.63820(5553)

Hi, I've had regular occurrences of my router losing connection to the internet after a month or so. it used to be after 2 weeks however I've mitigated the issue by having the router reset once every week. However, this time it appears my brother's powerline ethernet (AV1300) went down first before I saw the light on the router turn orange. I'm thinking of buying a new router.


Also the actual hardware of the router is 1.20

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Re:Internet connection dropping after a month-Solution
2022-08-16 06:45:47 - last edited 2022-08-16 06:45:52

Hello @OGGIdris 

 

If the internet connection on the Archer AX20 is not stable, it's suggested to go through the troubleshooting suggestions we provided in the following thread, then report back with the requested information for further investigation:

Router Disconnects from Internet

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Re:Internet connection dropping after a month-Solution
2022-08-16 06:45:47 - last edited 2022-08-16 06:45:52

Hello @OGGIdris 

 

If the internet connection on the Archer AX20 is not stable, it's suggested to go through the troubleshooting suggestions we provided in the following thread, then report back with the requested information for further investigation:

Router Disconnects from Internet

Recommended Solution
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