M5 not working after firmware update
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Hi
i got a notification on Aug 3rd to update my firmware on my deck m5 network (4 connected devices, main one as a router). I just did so and now there's no internet access. Such a terrible experience for just following your request..
now trying to post here the form is malfunctioning and I can't select model type as m5, only models that start with "a"..
Hi, you could manually search the model and pick "Deco M5" in the dropping-down list
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As for the internet service, have you tried a reboot of Deco or the ISP modem after the firmware upgrade?
Please also check on the Deco APP>More>Advanced>IPV4 and whether there is still an IP address here.
I haven't seen feedback like this before and if you were still having this issue, I am glad to provide any assistance.
Thank you very much.
Best regards.