Error message "Couldn't find deco, something went wrong with the cloud service"

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Error message "Couldn't find deco, something went wrong with the cloud service"

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Error message "Couldn't find deco, something went wrong with the cloud service"
Error message "Couldn't find deco, something went wrong with the cloud service"
2022-08-27 04:44:48 - last edited 2022-08-30 06:37:13

Internet is down since getting error on deco. Please help.

Model - Deco X60

 

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#1
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Re:Error message "Couldn't find deco, something went wrong with the cloud service"-Solution
2022-08-29 18:44:03 - last edited 2022-08-30 06:37:13

  @David-TP After disconnecting all the deco routers from power and connecting back fixed the issue. Thank you for checking on this issue

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Re:Error message "Couldn't find deco, something went wrong with the cloud service"
2022-08-29 02:45:34

  @NishantKumar 

Hi, Thank you very much for your feedback.

Please refer to the following link for more suggestions:

We couldn't find Deco. Something wrong with the Cloud service

Best regards.

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Re:Error message "Couldn't find deco, something went wrong with the cloud service"
2022-08-29 07:54:28

  @David-TP Which is really stupid, because you can't actually use your routers only in the local network ;)

Frustrated Deco (X90, M9 Plus, M4R, E4) & Tapo (C200, C210) owner looking for solutions to use the investment in them. Expensive Plastic...
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#3
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Re:Error message "Couldn't find deco, something went wrong with the cloud service"-Solution
2022-08-29 18:44:03 - last edited 2022-08-30 06:37:13

  @David-TP After disconnecting all the deco routers from power and connecting back fixed the issue. Thank you for checking on this issue

Recommended Solution
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#4
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