Throttled WiFi speed
I was unhappy with our in-home network speeds, which have been a challenge when working at home all the time. We are served by the cable company... and the issue is mostly upstream which is supposed to run at 10 mbps but was often running at less than 1. So some want reluctantly, we upgraded to the Gig speed offering but nothing has changed. With it installed I can run the speed test in the Deco app and can see the Deco is getting 900 mbps down and 40 mps up from the cable modem. But when I run the test either with Ookia Speed test or Deco Lab speed test from my phone (or from any of our laptops) I get top speeds in and around 200 mbps down and <10 mbps up. The same as before.
When the cable guy came out to test he found the same... right out of the cable modem we see ~900 mbps down by 40 mbps up, but not on the WiFi. When I run the speed test via a Ethernet cable right out of the Deco I get the same throttled performance. So clearly the Deco is the issue.
Based on a couple of similar post and discussions I read here I have also tried the following:
- Inserted a Gig switch in between the cable modem and the Deco, which someone else reported fixing a similar problem, but it had no effect for me.
- I unplugged all of the remote Deco units in case they were some how throttling the speed.
- I tested two different cable modems (Motorola and Netgear)... Deco performed the same with both.
Thanks in advance for all help offered.