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Configuring Archer C64 to connect to Singtel fiber with ZXA10

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Configuring Archer C64 to connect to Singtel fiber with ZXA10

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Configuring Archer C64 to connect to Singtel fiber with ZXA10
Configuring Archer C64 to connect to Singtel fiber with ZXA10
2022-10-08 13:12:43
Model: Archer C64  
Hardware Version: V1
Firmware Version: 1.11.5 Build 220513 Rel.33710n(5347)

Hi to all

 

Here's my experience trying to connect the Archer C64 (replacement router) to a much older ZXA10 Optical Network Terminal (ONT).

This connects to a fiber line provided by Singtel in Singapore.

I was told to just plug in and all should work - and of course it didn't.

 

Here is key step missing in the manual - and they probably updated the router firmware.

After signing into the router and running the quick setup - choose the Network Type as Dynamic IP.

There is now a drop down box for Special ISP settings - select the option for Singtel which will provide further settings.

 

Cheers!

 

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#1
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3 Reply
Re:Configuring Archer C64 to connect to Singtel fiber with ZXA10
2022-10-09 01:38:25

Hello @kmlee 

Thank you very much for sharing the configuration on the TP-Link Community. Glad to hear you make it work.yes
 

We also have a story below sharing the same case, you can visit and check:

IPTV for Singtel

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Configuring Archer C64 to connect to Singtel fiber with ZXA10
2022-10-09 09:44:13

  @Kevin_Z 

Thanks for your comments.

Since you responded, some more details may be useful.

 

As you can tell, I'm just using the router for Internet only.

When I called tp-link tech support, they said to set up Internet type as Dynamic IP as no other information was provided by Singtel.

When that didn't work, I called Singtel and they said Internet was working - even though I plugged in the ONT to a laptop directly.

That didn't work - no connection.

 

Tp-link tech support should tell users that it's not just plug and play - then *pray* :-) but to look out for a ISP profile prompt during in the set up.

Then select the appropriate ISP. However, this is not in the tp-link manual.

 

The ISP profiles cover a few countries - Vietnam, Bangladesh etc and this should be highlighted.

 

Cheers

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#3
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Re:Configuring Archer C64 to connect to Singtel fiber with ZXA10
2022-10-13 06:56:06

@kmlee 

 

Thank you very much for the valued suggestions, we appreciate that. We will feedback to our support center and ask them to review these ISP profiles or setup manuals.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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