SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card

SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card

SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
2022-10-24 03:34:01 - last edited 2022-11-24 08:09:13
Model: TL-MR6500v  
Hardware Version: V1
Firmware Version:

This Article Applies to:

All LTE Gateway Routers and MiFi devices

 

Issue Description/Phenomenon

When inserting a Tiscali mobile SIM card into the 4G device, SIM card is detected but network type shows "No Service" on Advanced->Status page, such as the screenshot below:

 

Available Solution

Please try to download and upgrade to the firmware below:

For MR6500v(EU) V1

TL-MR6500v(EU)_V1_220929

 

For MR6400(EU) V4

TL-MR6400(EU)_V4_221123

 

For MR6400(EU) V5.0

TL-MR6400(EU)_V5.0_221123

 

For MR6400(EU) V5.20

TL-MR6400(EU)_V5.20_221122

 

For MR6400(EU) V5.30

TL-MR6400(EU)_V5.30_221123

 

For MR600(EU) V2

Archer_MR600(EU)_V2_221123

 

Note: Please double-check the hardware version on the product label to avoid wrong firmware update.

 

If the problem still cannot be resolved, please follow the steps below for troubleshooting.

 

Troubleshooting Steps:

1. Check which APN profile it is using now on Advanced->Network->Internet page, if it is not Tiscali profile, please select Tiscali profile in the profile list, if no Tiscali profile listed, please create a profile manually

2. Insert the SIM card into another 4G device or smartphone at the same location to see if it works on 4G, if so, please check the 4G band working on another 4G device or smartphone:

https://www.tp-link.com/en/support/faq/3488/

 

3. Share with us screenshots of Advanced->Status page, Advanced->Network->Internet page, then save a system log file on Advanced->System Tools->System Log page.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/
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6 Reply
Re:MR6500v(EU) V1_SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
2022-11-09 09:18:53 - last edited 2022-11-09 09:49:29

Speaking of which, any newer firmware for TL-MR6500v(EU)1.20?!?

I mean, is TL-MR6500v(EU)_V1.20_210812 (2021-12-29) the latest version?!?

Thanks in advance wink

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Re:MR6500v(EU) V1_SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
2022-11-10 08:10:06

  @Gbz 

 

Hi, it is the latest official firmware for MR6500v(EU) V1.20, may I know if there is any issue with your device?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/
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Re:MR6500v(EU) V1_SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
2022-11-10 09:52:18

  @Sunshine Latest firmware version i have mentioned works rather well except the auto/manual band selection. I think the algo implemented should be improved in order to switch between 2/3 bands when RSSI, RSRP, RSRQ and SINR values change finally very often due to the energy saving.

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Re:SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
2022-12-05 09:11:50 - last edited 2022-12-05 09:12:45

  @Sunshine 

 

Hi, I've problem with Indonesia 3 SIM card. I try this new firmware, I thought will solved but the problem still exist. 

 

My hardware is: MR6400(EU) V5.20

 

wondering could you fixes with Indonesia 3 SIM card? I already use manual APN and change network or band but still "No Service"

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Re:SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
2022-12-06 11:56:40

  @Sakamoto 

 

Hi, it might be different issues, it is recommended to start a new post and provide screenshot of Advanced->Status page, Advanced->Network->Internet page along with the system log file.

 

By the way, is your SIM card working fine on your smartphone? If so, is the phone hotspot working as well?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/
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Re:SIM card is detected but network type shows "No Service" with Italy Tiscali SIM card
a week ago

  @Sunshine 

 

Why Tplink Team Not Release Patch New Frimware MR-6400 5.30 To Fix No Service 4G Problem

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