TP-Link ID

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TP-Link ID

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TP-Link ID
TP-Link ID
2022-10-28 14:44:58 - last edited 2022-11-01 05:50:00
Tags: #DDNS
Model: Archer AX1800  
Hardware Version: V3
Firmware Version: 1.1.1 Build 20220603 rel.3137(4555)

Im trying to set up Dynamic dns but whenever I try the link to TP-Link ID at the top of the routers we page I get "Oops... We can't reach the cloud server."

 

now what do I do?

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#1
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1 Accepted Solution
Re:TP-Link ID-Solution
2022-11-01 05:46:14 - last edited 2022-11-01 05:50:00

@Welshmark  @Santio1  @GRL  @Soti  

 

Hello all, thank you very much for reaching out to us, and apologies for the late response.

 

We’re experiencing a service outage for our Cloud Server at the time when you failed to connect to your TP-Link account, and that has been fixed and recovered already. Please check to see if you can login to your TP-Link ID and configure to use the DDNS now.

 

At TP-Link, we pride ourselves on providing great service and apologize for any inconvenience this cloud service outage has caused. We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://www.tp-link.com/support/contact-technical-support/#Hotline-Support, or comment below to let us know.

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Re:TP-Link ID
2022-10-29 10:59:45

  @Welshmark the tplink id interface seems that not are working now, these same thing its happening to me

Welshmark wrote

Im trying to set up Dynamic dns but whenever I try the link to TP-Link ID at the top of the routers we page I get "Oops... We can't reach the cloud server."

 

now what do I do?

 

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#2
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Re:TP-Link ID
2022-10-29 16:38:11 - last edited 2022-10-29 16:48:24

  @Welshmark 

 

Same here on multiple devices i have deployed

 

Also, cant ping any host that is set up with a tp link dynamic dns. looks like the entire service is down

 

Owner of: ER605 v1, ER605 v2, ER7206 v1, SG1024DE v4.2 and AX53 v1
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#3
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Re:TP-Link ID
2022-10-29 19:10:13

I have the same situation, I notified tp-link in a message.

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#4
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Re:TP-Link ID-Solution
2022-11-01 05:46:14 - last edited 2022-11-01 05:50:00

@Welshmark  @Santio1  @GRL  @Soti  

 

Hello all, thank you very much for reaching out to us, and apologies for the late response.

 

We’re experiencing a service outage for our Cloud Server at the time when you failed to connect to your TP-Link account, and that has been fixed and recovered already. Please check to see if you can login to your TP-Link ID and configure to use the DDNS now.

 

At TP-Link, we pride ourselves on providing great service and apologize for any inconvenience this cloud service outage has caused. We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://www.tp-link.com/support/contact-technical-support/#Hotline-Support, or comment below to let us know.

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#5
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