Tapo P100 not available on Deco app

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Tapo P100 not available on Deco app

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Tapo P100 not available on Deco app
Tapo P100 not available on Deco app
2022-12-29 06:42:11 - last edited 2022-12-30 08:27:46

Hi, why can't I add the Tapo P100 socket to my deco app?  I'm planning on making my new apartment fully automated and it seems TP-Link isn't the right company to work with if their own devices aren't compatible.

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Re:Tapo P100 not available on Deco app-Solution
2022-12-30 03:41:00 - last edited 2022-12-30 08:27:46

  @MatthewJR 

Hi, welcome to the community.

When trying to add Tapo P100 as a Smart Home device on Deco APP, will you see it online under the clients' list?

There are some suggestions for your reference:

1. Please check on the Tapo APP and make sure Tapo P100 is working well and could be remote-controlled.

2. Then temporarily switch off 5ghz on the Deco APP.

3. Disconnect and reconnect the smartphone to 2.4ghz, then try to add the smart device again.

Wait for your reply.

Best regards.

 

 

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Re:Tapo P100 not available on Deco app-Solution
2022-12-30 03:41:00 - last edited 2022-12-30 08:27:46

  @MatthewJR 

Hi, welcome to the community.

When trying to add Tapo P100 as a Smart Home device on Deco APP, will you see it online under the clients' list?

There are some suggestions for your reference:

1. Please check on the Tapo APP and make sure Tapo P100 is working well and could be remote-controlled.

2. Then temporarily switch off 5ghz on the Deco APP.

3. Disconnect and reconnect the smartphone to 2.4ghz, then try to add the smart device again.

Wait for your reply.

Best regards.

 

 

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Re:Tapo P100 not available on Deco app
2022-12-30 03:51:42

  @David-TP yes this works! Thanks so mich

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