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IPv6 not working with PPPoE

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IPv6 not working with PPPoE

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IPv6 not working with PPPoE
IPv6 not working with PPPoE
2023-01-30 14:13:33 - last edited 2023-02-01 03:05:10
Tags: #IPv6 #IPv6 Issue
Model: Archer C6  
Hardware Version: V3
Firmware Version: 1.0.15 Build 20220923 rel.62166(5553)

Hi,

I am using "Archer C6 v3.20" So, My ISP offers IPv6, the method they asked me to apply is,

  1. Log in to the setup page
  2. Go To Advance
  3. Enable ipv6
  4. Connection type PPPoE
  5. Tick PPPoE same session with IPv4 connection
  6. Get IPv6 Address: SLAAC
  7. Prefix Delegation: Enable
  8. DNS Address: Get Dynamically from ISP
  9. Save
  10. Connect

I did those steps. After a while, the Connect option Grayed out and the Disconnect option become Blue (active).

Seemed like it worked, but what happens is, when I check the Status option for the ipv6 connection, every slot is blank like:

 

Internet 

IPv4 | IPv6

MAC Address: xX-xx-Xx-xx-Xx-XX

IP Address: ::

Default Gateway: ::

Primary DNS: ::

Secondary DNS: ::

Connection Type: PPPoE 

 

The other setting I see on the page is LAN which is in SLAAC+Stateless DHCP

 

I asked the ISP they are saying something wrong with my Router, I just bought it 3 days ago. Can someone please help me with this issue?

 

Thank You

File:
tplink archer c6 ipv6 issue.pngDownload
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#1
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6 Reply
Re:IPv6 not working with PPPoE
2023-02-01 03:11:08

@dantanian 

 

Who is your ISP, please?

 

Is the IPv4 connected fine?

 

Are all the parameters for IPv6 confirmed to be correct, such as Get IPv6 Address: SLAAC? Please try choosing Auto.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:IPv6 not working with PPPoE
2023-02-01 05:41:32 - last edited 2023-02-01 05:41:45

  @Kevin_Z Thanks for your response.
 

Who is your ISP, please?

- Well I am using a local ISP. I don't know how to know the mother ISP name.

 

 

Is the IPv4 connected fine?

- Yes that's what I am using to reply to you.

 

Are all the parameters for IPv6 confirmed to be correct, such as Get IPv6 Address: SLAAC? Please try choosing Auto.

 

- I tried


-Auto- No IPv6 Address

-SLAAC- No IPv6 Address

 

in both options it's not working. doesn't matter what I choose it's not getting IPv6 address. I asked the ISP they said they use SLACC or Bridge and it works like charm. But something with Archer C6 that it's not working here.

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#3
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Re:IPv6 not working with PPPoE
2023-02-01 07:26:34

@dantanian 

 

Thanks very much for sharing all the detailed info. To address the issue and try to fix it, we would like to have a specialist look into this further via email. Please check your mailbox later, and let us know if the issue is resolved.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:IPv6 not working with PPPoE
2023-02-01 07:31:59

What do you mean with 'plain' ipv6? Im using DHCPv6 they assigned a static /48 for every customer. I also had issues with IPV6 while I was using my UDR before and I believe I also had to solve it with creating a manual IPV6 route. But filed a bug and after a few releases they solved the issue. So hopefully it can do the same.

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#5
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Re:IPv6 not working with PPPoE
2023-02-01 09:57:49

  @hrwe Hi, mine is shared broadband internet. So, no Dynamic IP. ISP asked me to select SLACC or Bridge, mainly SLACC does the job. But in my case my IPv6 section there's nothing. it's blank in the IP section where it should show me the IPv6 IP address.

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#6
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Re:IPv6 not working with PPPoE
2023-02-01 11:47:07
How do you create a 'manual IPV6 route' I am using shared broadband can I do that too? to solve my issue?
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#7
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Replies: 8

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