Deco P9 cuts in half WI-FI speed
Deco P9 cuts in half WI-FI speed
Hi all!
First, I measured the speed of the cable entering the apartment:
After that, I turned off one DECO, and I had this network map:
After that, I started testing from the main device:
Cable speed:
WI-FI speed:
As you can see from the Tx Rate, the stability of the connection is maximum!
After that, I ran the tests on a second non-primary device:
Cable speed:
WI-FI speed:
As you can see from the Tx Rate, the stability of the connection is maximum!
That is, I draw conclusions:
- After entering the main device (bedroom), we lose ~100mb/c
- When using WI-FI from the main device, we lose 50% of the speed at the maximum speed indicator.
- When using a wired connection from a non-main device, we lose ~50% of speed.
- When using a WI-FI connection from a non-main device, we lose ~90% of the speed.
I have the latest firmware installed:
The tests were carried out on Apple equipment:
That is, I draw conclusions:
- After entering the main device (bedroom), we lose ~100mb/c
- When using WI-FI from the main device, we lose 50% of the speed at the maximum speed indicator.
- When using a wired connection from a non-main device, we lose ~50% of speed.
- When using a WI-FI connection from a non-main device, we lose ~90% of the speed.
I am waiting for your fastest response, because judging by the fact that the last software update of the devices was 1.5 years ago, I can assume that you simply killed the support of these devices.
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Thanks for your reply!
but I do not agree with you, how much higher we carried out the test of rearranging devices in places, and the situation remained unchanged.
After installing the beta version of the firmware, the situation improved.
therefore, based on these tests, and other topics that were created by other people back in 2021 with the same problem, I can exclude your suggestion that the Wi-Fi module is obsolete, or I can assume a software flaw.
I already heard the answer that we can't do anything from the local support, and I hoped that we could establish contact in order to improve your product to the level expected by your customers.
the obsolescence of the Wi-Fi module sounds stupid, this is the first time I hear this from you😂
I am a software developer and I assume how the processes in the company work, so I specifically conducted all the tests and provided additional information, logging, so that you would create an incident task for conducting an internal testing with similar devices and eliminating errors in operation.
I really look forward to at least the reaction and actions from the main support, and those are a simple standard answer that it's my own fault.
Otherwise, in the future, you will simply start to lose your reputation as the best manufacturer of network equipment.
Best regards!
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