Hi,

I got a mesh with 2 P9 devices connected to a router. Everything seems to be correctly configured.

I got a quite good download speed on speedtest

But when having a video call my voice is cut at some moments, making it difficult to understand.

I can also hear sound cuts when someone speaks to me.
- It is NOT related to earphones or microphone, checked with multiple devices.

- It is not an app issue, it also happens on zoom, teams, slack...
- I tried multiple firmware versions (checking is for Deco P9 V1) but now on the latest, the admin is not able to downgrade.

- I tried to reset all devices and connection, not working.

- It seems to be only on video calls, as music on music platforms, or youtube works correctly.
- Some months ago I was able to downgrade the firmware and it was solved, but now, by uploading the firmware binary seems to do nothing.

- Using a MacBook Pro

- Mode: Access Point

- Fast Roaming: Disabled

- Beamforming: disabled

- I'm connected to the nearest device (checked on the app)

- Connection cuts are not happening when connecting directly to the router.

I suspect is there something related to sound or streaming

What I only can see is that device CPU has high peaks that may affect to connection.