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Deco X90 with 100mpbs limited wifi speed on restart

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Deco X90 with 100mpbs limited wifi speed on restart

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X90 with 100mpbs limited wifi speed on restart
Deco X90 with 100mpbs limited wifi speed on restart
2023-02-04 23:32:29 - last edited 2023-02-12 19:40:24
Tags: #Firmware Update
Model: Deco X90  
Hardware Version: V1
Firmware Version: firmware 1.1.4 Build 20221114 Rel. 50649

My deco x90 is working normally but internet speed via wifi is capped at 100mbps whenever ISP modem or deco is turned off and on again.

 

When the speed is limited to 100mbps, I need to disconnect the deco network cable from the 2.5Gbps port, and connect it to the 1Gbps port, with the ISP's modem turned on, then the speed returns to normal.

 

When the deco or the ISP modem are turned off and on again, the speed is again limited to 100 mbps, needing to change the port from 1Gbps to 2.5Gbps, with the ISP modem and the deco turned on.

 

Whenever the deco or modem is rebooted or restarted I need to repeat this process.

 

There is some bug in the deco x90 software.

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4 Reply
Re:Deco X90 with 100mpbs limited wifi speed on restart
2023-02-07 09:50:24 - last edited 2023-02-12 19:40:24

  @lemott 

Hi, Thank you very much for your feedback.

I would like to forward your case to the senior engineers later and could you please help with some details first:

1. Have you tried to change a different Deco as the main Deco to see whether the issue continued---https://www.tp-link.com/en/support/faq/2400/?

2. If possible Please also change to a new Ethernet cable to test this issue as well.

3. Have you checked whether the Ethernet connection speed from Deco X90 was capped at 100m/s as well?

 Wait for your reply.

best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Deco X90 with 100mpbs limited wifi speed on restart
2023-02-12 19:38:29

  @David-TP 

 

Hello David-TP

 

1 - I performed the main deco switch, and the deco crashed twice. On the third attempt, the new main deco started to provide internet at full speed. After restarting, the limited speed problem occurred again, but now the speed is limited to 200mbps and the upload to 75 mbps. When changing the ethernet port cable the problem was not solved anymore. My connection stays capped at 200 mbps download and 75 mbps upload.

2 -  I tested with 3 different network cables. but the issue persists.

3 -  yes, it was too. Now its capped at 200mbps.

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#3
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Re:Deco X90 with 100mpbs limited wifi speed on restart
2023-02-12 20:11:38
after 30 minutes the speed was not capped anymore. Now its working at full speed.
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#4
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Re:Deco X90 with 100mpbs limited wifi speed on restart
2023-02-13 03:04:45

  @lemott 

Thank you very much for the update.

Please monitor the performance of Deco X90 for a while and check whether the same issue is repeated again.

If yes, please feel free to update here.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#5
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Information

Helpful: 1

Views: 422

Replies: 4

Tags

Firmware Update
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