Monthly report showing Millions of TB used a day
Hi, i was wondering if someone could give some advice on an error I'm having with the Deco app. The monthly report is currently showing every device i use is using 100s of millions of TB a day in consumption now obviously that seems to clearly be an error i don't even know how it would be possibly for one device to get anywhere close to that number in a day. Is there a way to fix this? Thanks in advance for any help.
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Hi, welcome to the community.
It is suggested to install the following firmware to see whether it would help with the current issue:
>>How to Update the Firmware of Deco
Note: Be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
Best regards.
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@David-TP hi David thanks for the reply. I went into update Deco mine currently have FW V 1.0 0 Build 20220513 however it says they're up to date it's not giving me an option to download anything newer. Any ideas on how to get the app to find the actual latest firmware?
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@NewDecoUser55 You need to update via the web UI
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@ImtiazAli that is also saying firmware is up to date with firmware 1.0.0 Build 20220513 which doesn't seem correct looking at others
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@NewDecoUser55 Hi, Thank you for the update.
When I check your TP-Link ID, I notice you have updated to the 1.0.0 firmware already. So would the beta firmware help with your current issue?
Best regards.
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@NewDecoUser55 I meant download the beta firmware mentioned here on your PC, then go to the web UI, select "browse", then select the "firmware file (.bin), then select "upgrade".
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