Deco X50-PoE not showing they are connect with cable
Hi,
I connect my three Deco X50-POE to single switch and that switch connected to my Internet Modem.
the issue i am observing the Main access point connected to Internet Modem and second Access point showing in the app its connected to the main through WIFI and third one connected to second through the cable.
how can i make them all communicate only through Network switch port for fast data transmission.
thanks you
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Start with the following TP-Link document: General questions about Ethernet Backhaul feature on your Deco
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@devilson911 Welcome to the community.
The Ethernet Backhaul of Deco X50-POE/Outdoor is one key feature that the senior engineers have paid high attention to.
Please feel free to update here if the above FAQ could not fix the current issue.
Best regards.
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Hi David,
I am having the same problem. Modem->main->switch (TL-SG1210MPE)-> 3 satellite x50-PoEs. One of them appears to be connected through ethernet, the others seem to be connected through wifi although they are powered through PoE. So the ethernet cable actually carries the power but somehow the decos are not connected through the ethernet. I have the loop detection disabled on the switch as well. I have tried both ports on the decos, and also other ports on the switch. So I have pretty much tried anything that is on the web but still not getting the full ethernet backhaul. I know that the cables are fine because they work with my former routers. The deco thay is connected throug the ethernet gets connected through ethernet with every port on the switch, but the others doesnt work with any of the ports on the switch. I start to think this may be a software issue. I see some other people are having similar problems and could not find a solution on the web that works. Any suggestions?
Thanks
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Hi, welcome to the community.
Does your Deco X50-POE work in Access Point mode or Wireless router mode?
Based on your network topology, you are supposed to set Deco in Access Point mode.
Wait for your reply.
Best regards.
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@David-TP Thanks for the response. They are in router mode but I think my topology is correct for the router mode as it is correct according the this: https://www.tp-link.com/us/support/faq/1794/
The marked one is my topology, it appears that is correct for router mode.
Best regards,
Emin
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@Tuksale Hi, sorry, I must mistake the main here as your ISP modem and thought there were only 3 Deco X50-POE.
Could you please send me some pictures of the network map and Backhaul type on the Deco APP, such as:
Later I would like to follow up on your case via email and ask for the senior engineers for further assistance.
Please check whether you could get an email from me later.
Best regards.
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