LAN + Internet access not working through OpenVPN Server connection

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LAN + Internet access not working through OpenVPN Server connection

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LAN + Internet access not working through OpenVPN Server connection
LAN + Internet access not working through OpenVPN Server connection
2023-03-18 15:50:13 - last edited 2023-03-18 15:51:19
Tags: #VPN #OpenVPN
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20230119 rel.61293(4555)

I've been trying to set up a personal VPN server through the router so that I can connect to my home network without needing to port forward, but I'm having issues with actually setting it up.

 

I'm using OpenVPN and have generated the certificate, enabled the VPN, and exported the config. I've imported the config into the OpenVPN app on both iOS and Android and both are able to make a connection no problem, with the correct VPN subnet IP appearing and the phone's connection showing in the VPN Server connections in the router, but for some reason I'm just not able to connect to anything beyond that point.

 

I've installed a ping app and I'm not able to ping either google.com, 1.1.1.1 (ruling out a DNS issue), or any internal network IPs either. The "Client Access" setting is set up as "Internet and Home Network", so it should have access to both as far as I know. The auto-generated routing table seems to have entries relating to the VPN as well, so I wouldn't have thought that would be the issue.

 

If anybody has any tips on what's going wrong, any help would be appreciated!

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#1
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4 Reply
Re:LAN + Internet access not working through OpenVPN Server connection
2023-03-21 06:56:30

Hello @BallistiX09 

 

Thank you for reaching out to us and welcome to the TP-Link community.

 

Please go through the troubleshooting suggestions in the following article, then report back with some more details if still fails:

How do I troubleshoot if the OpenVPN is not connecting?

 

If you tried all the above, but the iOS and Android still fail to connect to the internet when connecting to the VPN server, please help provide the below information:

1. Who is your ISP? Do you have a stable internet connection when not connecting to the VPN server?

2. Are you able to test the VPN connection on a local computer? Will it connect to the internet fine when connecting to the OpenVPN server?

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:LAN + Internet access not working through OpenVPN Server connection
2023-03-21 12:17:41

  @Kevin_Z Hey there, thanks for the reply!

 

The troubleshooting doesn't really help in this case since the VPN is able to connect no problem, it just doesn't have internet access while it's connected.

 

My ISP is Virgin Media and the internet works perfectly when I'm not using the VPN. I can actually use the internet no problem on the PC at the same time that the phones will have no internet access.

 

I tried connecting through my work's MacBook as well and that has the same issue, the VPN connects no problem but just doesn't have any access to the internet or internal network.

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#3
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Re:LAN + Internet access not working through OpenVPN Server connection
2023-03-22 01:29:15

@BallistiX09 

 

Thanks very much for sharing all the detailed info, this issue you are experiencing sounds unusual.

 

To address the issue and try to fix it, we would like to have a specialist look into this further via email. Please check your mailbox later, and let us know if the issue is resolved.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:LAN + Internet access not working through OpenVPN Server connection
2023-04-08 11:08:58
Hi have same router model, HW and Firmware and I just did a quick test and seems to work fine. Only diffrence is that my ISP is giganet and my mobile is on Vodafone, but as long as the vpn is established that shouldn't be a problem anymore. You could however try and use a diffrent mobile provider or a friends wifi and see if it makes a diffrence.
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#5
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Replies: 4

Tags

VPN
OpenVPN
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