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Deco for Android: the client list not updated when opening the application

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Deco for Android: the client list not updated when opening the application

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Steof

2023-03-30 08:34:42

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Registered: 2023-03-30

Deco for Android: the client list not updated when opening the application

2023-03-30 08:34:42

Model: Deco X20

Hardware Version: V1

Firmware Version: 1.5.1 b20210204 r50738

On my Android phone, when opening the Deco app (v3.3.5), the client list is not updated, I've to slide my finger down on the screen to refresh the list, and after few seconds, the client list is updated.

Is it a normal feature or not?

1 Reply

David-TP

2023-03-31 02:04:29

Posts: 12311

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Registered: 2020-04-14

Re:Deco for Android: the client list not updated when opening the application

2023-03-31 02:04:29

@Steof

Hi, sometimes there will be a delay in the client list update and it should not be too long.

If possible, is there any chance that you could make a screen recording of the update in the online client list?

Then please refer to this link to submit the APP log:

How to submit Deco APP log

(You could add the video along with the APP log).

Thank you very much.

Best regards.

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Deco for Android: the client list not updated when opening the application

Deco for Android: the client list not updated when opening the application

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