Product Manuals .... where the heck are they????

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Product Manuals .... where the heck are they????

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Product Manuals .... where the heck are they????
Product Manuals .... where the heck are they????
2023-04-21 04:31:56

I was recently sent a new router by my ISP.  Its a Tp-Link AX 5400 Hybrid wifi 6 modem router, model number VX420-G2h.  I've been seeking a manual for this unit, so I can try to set up a video server with a standalone Hard drive.

But Tp-Link keep telling me the model number does not exist .... I couldnt even enter it into the Model details at the start of this thread.  Have I gone completely nuts, and if not, where can I find a manual for this unit?

 

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Re:Product Manuals .... where the heck are they????
2023-04-21 19:01:33

  @Jekyll99 

 

Hi,

 

The word is that for routers that have been custom-tailored for ISP's and which they directly hand to their customers, the ISP themself is responsible for providing the customer service.
(my personal guess is that this may be some sort of condition the ISP's accept in return for being offered these routers at very low prices)

 

If you can't get a user manual for your particular model, then your next best option might be to use a manual made for another router model that has similar features and uses the same webpage design. For example: https://www.tp-link.com/en/support/download/archer-vr2100v/v1/
Sure, there will be some inconsistencies (like a few options missing or extra options), but still better than nothing.

 

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