So it looks like those features are in XE75 firmware v1.2.1 which is available for US hardware models v1 and v1.6 - if your box says v1.6 then you likely have v1.6. On the bottom of any of your decos you should have a hardware version number. Mine is at the end of the serial number mine says EU/1.0 - i would expect yours says US/1.6 ?

 

I also have a similar question - mine is a EU model v1 and since the US model v1 has the 1.2.1 firmware update available, when does the EU version get it?

 

I just bought these (upgraded my X50 which had these features). The XE75 shows it has these features already on the comparison pages which is why i bought them. But it looks like that is a bit premature as its not actually available yet? Which is frustrating!

 

Can anyone confirm when the XE75 EU will get these these features released before I send them back as its false advertising. At least say *coming soon* on the feature page.

 

e.g. here which is a EU/UK model comparion - it clearly shows it has these features already!

 

https://www.tp-link.com/uk/compare/?typeId=5700&productIds=54464%2C60037

 

  @dlfranks - Thanks.

 

Yep, mine ends with a US/1.6

 

I am trying to find the feature(s) page for the US, and ironically have this FAQ - https://www.tp-link.com/us/support/faq/2423/ which says to goto the deco page, and click the compare, but that page doesn't have a compare button (someone needs to update some documentation)!

I agree a return is in order if they don't provide what is being told, since these are still new, I will also try the "support" route and see what I find and report here if anything!

Thanks

you should be able to upgrade yours to firmware 1.2.1 as you have a US/1.6 version. what happens when you go to deco app -> more -> system -> update?

  @dlfranks - From the app it did show I was at the lastest, but that URL / download did allow me to upgrade and now all 3 devices are running 1.2.1.

 

The app doesnt show the speed test that I saw in another post, however does include the VPN server/client and the other features mentioned.  I am not sure on the HomeShield feature as I don't have that service (yet) but that is a big thing I would like, I have 2 kids and I set one up in a parental control group with his desktop and phone.  This morning it showed 3 1/2 hours online, but the top "websites" were icloud and life360 (so I am thinking its watching the basic sync stuff).

 

I am hoping with the free and/or paid I can see real online time (not sync things) and traffic/service, so I can see oh for 2 hours he was on YouTube, 1 hour surfing, etc. and just not just the phone was online (as I don't think he was going to bed at 3:30am)

 

But we will see ...