blank Reports, Deco x50

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blank Reports, Deco x50

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
blank Reports, Deco x50
blank Reports, Deco x50
2023-05-11 12:23:57
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2.2 Build 20230301 Rel. 53300

Hello,

 

i use my Deco x50 as a WLAN-Router and all reports are blank.

Deco App Vers. 3.3.55

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#1
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4 Reply
Re:blank Reports, Deco x50
2023-05-12 03:42:04

  @Drausi 

Hi, Have you run a Network Security Scan or Network optimization in the last week or month?

 And have you set up any parental control profiles on the Deco X50?

It is suggested to have a look at this link:

https://community.tp-link.com/en/home/kb/detail/412546

Please do help me submit the APP if none of the suggestions could explain what happened.

Wait for your reply.

Best regards.

 

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#2
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Re:blank Reports, Deco x50
2023-05-12 04:17:17

  @David-TP 

Hello,

i have not set up a parent control profile. my last scan is a long time ago. 

now i scan my network and it found 1 risk, --> portforwarding ist active 

delete and reinstall the app didn't do anything

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#3
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Re:blank Reports, Deco x50
2023-05-12 09:27:02

  @Drausi 

Hi, I think the missing configuration of parental control might be the problem.

There are two parts of Reports, Network, and Parental Control and both of them generate data on the basis of the Parental Control profile.

Thank you very much.

Best regards.

 

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#4
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Re:blank Reports, Deco x50
2023-05-12 09:37:49 - last edited 2023-05-12 09:58:33

  @David-TP 

Ahh...ok. Then i will create a parent profile and wait a week for the next report.

 

Thank you. 

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#5
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