Wi-Fi calling not working on Deco M5s

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Wi-Fi calling not working on Deco M5s

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wi-Fi calling not working on Deco M5s
Wi-Fi calling not working on Deco M5s
2023-05-23 13:33:24
Model: Deco M5  
Hardware Version: V5
Firmware Version: 1.7.0 Build 20230504 Rel 63624

I have Deco M5s (4 of them) nicely setup across my flat. For some reason, Wi-Fi calling does not work.

I remember it worked earlier but can't exactly remember when was it. 

 

My ISP is ACT and I have a 300MBPS plan

We have an Iphone and android phones. Wifi calling does not work on both of them

Our cellular service provider is Airtel and if Wifi calling works, we can clearly find the difference in the calls as well as "Airtel WiFi" is displayed on the screen that shows cellular name.

 

I also have a NetGear Nighthawk router and Wifi calling works perfectly when we use it.

 

Wondering if anyone came across this.

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#1
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Re:Wi-Fi calling not working on Deco M5s
2023-05-24 06:04:33

  @rahulsam Hi, welcome to the community.

Have you tried the suggestions here:

Wi-Fi Calling not working (case 1)

if the suggestions did not help, May I know the model number and operating system of your iPhone and Android phones?

 

Wait for your reply.

Best regards.

 

 

 

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#2
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Re:Wi-Fi calling not working on Deco M5s
2023-05-24 15:57:21

  @David-TP 

 

Thanks David.

 

Yes, I tried these settings today but that did not help.

 

I have an iphone 11 with 16.5 on it.

I am not sure about Android. I will let you know by tomorrow

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#3
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Re:Wi-Fi calling not working on Deco M5s
2023-05-25 07:13:57

  @rahulsam 

Thanks for the update.

At the same time, I would like to forward your case to the senior engineers for further assistance. 

Please check whether you have got an email from us.

Best regards.

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#4
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