This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer AX55 V1 Firmware 1.2.3 - Client operation fails on disabling/disconnecting VPN server
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tether access eventually sorted itself, but it took a few hours.
Another issue we have discovered though, is that the signal strength has dropped. Before the firmware update, there were no Wi-Fi dead-zones. Now, there are a few, resulting in a number of our Smart Plugs and sensors being disconnected from the network.
And before anyone asks, yes we did try rebooting all the devices, and even tried removing and re-adding via their respective apps.
To combat this, we have had to move our RE330 range extender from our kitchen (used for extending the network through to our back garden) to our hallway, just to allow Smart Devices in 2 bedrooms (Bedroom 1 and 2 on the map) to connect to the network.
And for the other bedroom (Bedroom 3 on the map), we have installed on our main PC (connected via Ethernet), a PCIe Wi-Fi 6 Dual Band card (with 9dBi antennas) and created a hotspot for the Smart devices.
Another issue with the new firmware, is wrong icons showing for connected devices showing in the web interface.
As you can see in the following pictures, I have set appropriate icons in the Tether App, but the web interface is showing completely different icons.
Correct from Tether:
Incorrect from Web Interface 2.4G:
5G:
Wired:
As we can't change icons via the Web Interface, this could be a problem for someone using said interface to check connected clients.
DavidR1974 wrote
Tether access eventually sorted itself, but it took a few hours.
Another issue we have discovered though, is that the signal strength has dropped. Before the firmware update, there were no Wi-Fi dead-zones. Now, there are a few, resulting in a number of our Smart Plugs and sensors being disconnected from the network.
And before anyone asks, yes we did try rebooting all the devices, and even tried removing and re-adding via their respective apps.
To combat this, we have had to move our RE330 range extender from our kitchen (used for extending the network through to our back garden) to our hallway, just to allow Smart Devices in 2 bedrooms (Bedroom 1 and 2 on the map) to connect to the network.
And for the other bedroom (Bedroom 3 on the map), we have installed on our main PC (connected via Ethernet), a PCIe Wi-Fi 6 Dual Band card (with 9dBi antennas) and created a hotspot for the Smart devices.
Kevin: Are the smart plugs and sensors connected to the AX55 2.4G network or they are connected to the RE330 extended network? If they are connected to the AX55 2.4G network directly and drop the connection, please try to modify the 2.4G wireless settings on the AX55, such as choosing a clearer channel, changing the channel width to 40MHz, and making sure the Transmit Power is High.
Regarding the devices icons displayed differently on the Tether App and on the WEB, we will report it to the engineers and ask them to confirm it. Thank you very much for the feedback.
I just wish we could roll back to our previous firmware (1.1.8), but the update to 1.2.3 makes it impossible. We could have then recorded the signal strength of both the 2.4GHz and 5GHz bands to compare between the different firmware versions.
Especially now that some 5GHz capable devices seem to be switching to 2.4GHz in areas they previously connected on 5GHz. This seems to indicate that both bands may have dropped in strength.
The irony is, in some places where the 2.4GHz band is not available, the 5GHz band is 
At the moment, using the RE330 and a PC Wi-Fi hotspot, we are able to keep all devices connected, so I am happy to not escalate further on this occasion, though feedback should be sent to the engineers to keep an eye on signal strengths with firmware updates, as even a 1% drop in signal strength can impact some users.
We had always planned to add EasyMesh routers as satellites to Bedrooms 1 and 3 to avoid issues like this, but due to the building materials used in our property, along with placements of plug sockets, we really need Ethernet Backhaul to be implemented on the AX55. Fingers crossed, it won't be much longer.