Deco P9 unstable

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Deco P9 unstable

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Deco P9 unstable
Deco P9 unstable
2023-06-28 15:22:35
Model: Deco P9  
Hardware Version: V2
Firmware Version: 1.1.3 Build 20201228 Rel. 55057

Hello 

 

Below is my install made of 3 deco P9, quite recent , running in access mode 

 

P9_1-----WiFi---P9_0-----(Ethernet)----Switch-PC
                          |                                           -NAS
                          |                                           -PC2 
                          |                                           -P9_2
                        Box
                     Internet    

 

The same unit (ie P9_2) will go red flashing several time a week (so i need to reboot the network)

I already tried to swap the units , and it will always be the same behaviour in the same room that will go red (so not linked to hardware)

 

I could not get any clues , or any ways to reproduce , since this coudl sometime happen overnight

 

How could i try to solve this annoying issue  ? any logs to retriev etc ?

 

I would be happy to test with the upcoming firmware 

 

Thx for your help

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#1
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2 Reply
Re:Deco P9 unstable
2023-06-29 10:01:32

  @FLM 

Hi, Did P9_2 use Ethernet Backhaul when it worked well on the Deco APP?

Can I have the model number of the switch?

If possible, could you please help me test the following network layout:

P9_1-----WiFi---P9_0-----(Ethernet)---P9_2---Switch-PC
                          |                                           -NAS
                          |                                           -PC2 
                          |                                           
                        Box
                     Internet    

 

As for P9_1, is it on PLC/2.4Ghz+5GhzWi-Fi Backhaul?

Thank you very much.

Best regards.

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#2
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Re:Deco P9 unstable
2023-08-07 07:39:34

  @David-TP 

 

Hello David ... sorry for late answer 

Below some SShots of the deco app  (when every thing is fine)

 

P9_0=Salon

P9_1=Cuisine

P9_2=Chambre

 

The switch used is a basic Netgear GS105 switch 

Maybe you could share the upcoming FW to see if the issue still occur ?

 

 

 

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#3
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