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Archer MR550 have problems with Fastweb SIM

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Archer MR550 have problems with Fastweb SIM

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer MR550 have problems with Fastweb SIM
Archer MR550 have problems with Fastweb SIM
2023-07-13 05:45:17 - last edited 2023-07-18 05:56:00
Tags: #Firmware Update #Fastweb
Model: Archer MR500  
Hardware Version: V1
Firmware Version: ‪1.3.0 0.9.1 v0001.0

I have problems with a Fastweb sim card. When I use the sim on my phone the sim is a 4G with 4 to 5 bars and good speed, when I insert the sim in the router I cannot do the wizard installation because fastweb is not in the list of avaliable isp operators. I can still create a profile with the APN of Fastweb but the sim remain in 3G and refuse to connect in 4G, try to update firmware but nothing changed, tried to see on your forum and some people had this problem with tiscali and fastweb, can you provide a firmware with the solution or a fix? Or i will have to return the router as it is useless in these conditions.

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1 Accepted Solution
Re:Archer MR550 have problems with Fastweb SIM-Solution
2023-07-18 05:55:56 - last edited 2023-07-18 05:56:00

  @Cundilini 

 

Hi, please check the model on the product label as well, if it also shows Archer MR500 V1, please refer to the solution mentioned in this post: 

SIM card is detected but network type shows "No Service" with Italy Tiscali or Fastweb SIM card

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-14 03:56:55

  @Cundilini 

 

Hi, thank you very much for posting on TP-Link Community.

1. May I know if your router is MR500 or MR550? What is the complete firmware version, including the build numbers?

2. Please go to Advanced->Network->Internet page, change Network Mode from 4G Preferred to 4G Only, then check if it will have any 4G signal.

3. If still no 4G signal, please share with us screenshots of Advanced->Status page, Advanced->Network->Internet page along with System Log page saved on Advanced->System Tools->System Log page.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-15 06:56:40

  @Sunshine 

 

Ok, I did 3 screenshots in JPEG with ALL the info you asked, from the model of the router to the firmware and build numbers etc etc. I saved the system log too and I will send all 4 files to you in a rar because the mail limit the upload of files to only 1. If you need other infos contact me.

File:
RAR informations.rarDownload
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#3
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-16 11:15:06

First pic

File:
Latest version, Hardware Version, Firmware Version, Module Version and SN.jpgDownload
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#4
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-16 11:15:26

second pic

File:
Advanced status page.jpgDownload
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#5
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-16 11:15:41

third pic

File:
Internet page.jpgDownload
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#6
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-16 11:20:33

tried to upload the log in txt format but it says failed to uplad and i can`t post it because it say it containt invalid links but it is in the rar file.

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#7
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Re:Archer MR550 have problems with Fastweb SIM-Solution
2023-07-18 05:55:56 - last edited 2023-07-18 05:56:00

  @Cundilini 

 

Hi, please check the model on the product label as well, if it also shows Archer MR500 V1, please refer to the solution mentioned in this post: 

SIM card is detected but network type shows "No Service" with Italy Tiscali or Fastweb SIM card

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#8
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Re:Archer MR550 have problems with Fastweb SIM
2023-07-18 07:30:27

The label say 550, so there is no firmware update that i can apply on the list of the link you gave me, I tried the one for the MR500(EU) V1 but it refuse to use it 

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#9
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Information

Helpful: 0

Views: 1431

Replies: 8

Tags

Firmware Update
Fastweb
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