Can't manage Iot network after installing x20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't manage Iot network after installing x20

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Jaz666

2023-07-25 19:51:58

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-07-25

Can't manage Iot network after installing x20

2023-07-25 19:51:58

Model: Deco X20

Hardware Version:

Firmware Version:

I had a 3 station m5 network which worked well. I changed the main unit to an x20 and now I can't manage the IoT network. I'm still using the M5s having changed the main unit to the x20 using the deco app I also have another x20.

All 5 units work fine but I can no longer manage the IoT network which I just set up on the M5 setup. I've got no clients on the IoT WiFi and would like to just delete it but have no way to do it. Please help

1 Reply

David-TP

2023-07-26 03:30:42

Posts: 12361

Helpful: 1710

Solutions: 1120

Stories: 9

Registered: 2020-04-14

Re:Can't manage Iot network after installing x20

2023-07-26 03:30:42

@Jaz666

Hi, welcome to the community.

The current firmware of your Deco X20 might support IOT network so there is no IOT interface on the Deco APP.

In order to turn it off, you might need to switch Deco M5 back to the main Deco, turn it off, then switch Deco X20 back as the main Deco.

How to Set up the Satellite Deco or a new Deco to be the Main Deco

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Can't manage Iot network after installing x20

Can't manage Iot network after installing x20

Information

Voters 0

Tags