NO INTERNET CONNEXION

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NO INTERNET CONNEXION

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
NO INTERNET CONNEXION
NO INTERNET CONNEXION
2023-07-27 06:51:35 - last edited 2023-07-28 01:50:26
Model: Deco X50  
Hardware Version: V1
Firmware Version:

I was successful creation the DECO WIFI but I was unable to get any INTERNET access.

I am connected on a FREEBOX.

 

The DECO LED is solid red ....

 

I am really disappointed !

 

Thank you for your help !!

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Re:NO INTERNET CONNEXION-Solution
2023-07-27 17:16:03 - last edited 2023-07-28 01:50:26

  @GD91

Finally, I found the origin of this issue.

I have in my LAN another TPLINK device : a  switch TLWA1201.

During the setup of the DECO X50, the DECO took the IP adress of the SWITCH ...

 

And, everything become tangled !

 

My idea is that there is a big issue in DECO software ...

 

Having disconnected the switch, everything became OK with the DECO ant it can access INTERNET ... the LED is solid green now ...

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Re:NO INTERNET CONNEXION-Solution
2023-07-27 17:16:03 - last edited 2023-07-28 01:50:26

  @GD91

Finally, I found the origin of this issue.

I have in my LAN another TPLINK device : a  switch TLWA1201.

During the setup of the DECO X50, the DECO took the IP adress of the SWITCH ...

 

And, everything become tangled !

 

My idea is that there is a big issue in DECO software ...

 

Having disconnected the switch, everything became OK with the DECO ant it can access INTERNET ... the LED is solid green now ...

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Re:NO INTERNET CONNEXION
2023-07-28 02:02:05 - last edited 2023-07-28 02:17:13

  @GD91 Hi, I am glad to know that you have fixed the issue already.

 

The issue here, I think is not related to the firmware. You could have a look at this link:Main Deco staying solid red after rebooting when working with Zmodo devices

TL-WA1201 is an Access point and it also has a feature called smart DHCP. So when both TL-WA1201 and Freebox are connected to the main Deco X50, it seemed like the DHCP feature of TL-WA1201 was activated before Freebox and started assigning IP addresses to the main Deco. So Deco would consider the Ethernet port to 1201 as the WAN port, instead of the one to Freebox.

If you still want to use TL-WA1201, You could connect it behind the satellite X50. Or plug it back into Deco After it is green and working well.

 

Thank you very much.

Best regards.

 

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