@Sunshine

when will the problem be solved as lastpost  band selection problem for 5.0 harware  in official firmware was not rectified after confirming the beta firmware worked properly last 1 1/2 year back  and now the problem with jio sim network not detected and not connecting to internet there is no proper solution from the TP-Link India from last 2 months, its very much worst customer support better we dont by any product of TP-link if no support, has a network hardware infulencer i  will be recomending people with other brand equipments hence forth so that they will not face such issues after buying the equimpents for not having support from the company for issues in product after sales.

  @Sunshine 

Any update on the firmware for Tl-MR 6400 v5.0

  @Sunshine Please provide new software version as soon as possible. Jio 5G sim is not working in old version 5.0 of Tp link MR6400. It is unfortunate for a respectable company that its customers are upset. I had version 5.20 but it not work within a year, which I sent to your main service center in Mumbai for replacement, but they gave me the old version Mr 6400 V5.0 in replacement. Since then I am worried, it does not even have the facility of band lock, Vi India's band41 is also not supported and now Jio 5G SIM is also not working. 

  @Abhishek98 

Firmware Version: 1.3.0 0.9.1 v0001.0 Build 201207 Rel.56223n

Hardware Version: TL-MR6400 v5 00000001

Sir I request you please to tell me the solution for jio 5g sim check not working in my router

  @Sunshine 

Firmware Version: 1.3.0 0.9.1 v0001.0 Build 201207 Rel.56223n

Hardware Version: TL-MR6400 v5 00000001

Sir I request you please to tell me the solution for jio 5g sim check not working in my router

  @Sunshine I'm facing the same issue with MR6400 V4 Router. Please provide the firmware or an alternative for the same. Thanks

Sunshine wrote

  @Abhishek98 

 

Hi, please double-check the hardware version on the product label to confirm if it is V5.0, V5.20 or V5.30.

 

As you can see on this post: India Jio SIM stops working on TP-Link LTE Gateway Routers after upgrading to 5G，there is no beta firmware for MR6400 V5.0 yet, we are still waiting the beta firmware for more models from senior engineers, once it is available, we will update it on the post.

  @Sunshine 

any update on the firmware as our modems now usless due to unable to connect to internet because of the issue other manufactures rectify the issue as soon as possible when customers are complainting regarding it in community but TP Link is not concerned about it, its alredy 3 months we have no solution for the issue its the worst support i have come through