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Solution Improve Network Status and APP Control on Deco X50/X55

SolutionImprove Network Status and APP Control on Deco X50/X55

David-TP

2023-08-15 08:24:46 - last edited 2024-06-25 02:56:09

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Improve Network Status and APP Control on Deco X50/X55

2023-08-15 08:24:46 - last edited 2024-06-25 02:56:09

Tags: #Highlighted Thread #Official

Model: Deco X55 Deco X50

Hardware Version: V1

Firmware Version:

This Article Applies to:
Deco X50/Deco X55_V1

Issue Description:
In a large or high-density wireless network, usually, more than 3 Deco units are installed around the house to provide high network throughput and full WiFi coverage. With the network system running over time, some issues may arise if the unnecessary background processes run out of most of the RAM usage, such as:

Deco APP is slow to load or sync with the latest network status.
Clients are missing or display the wrong online/offline status and connection type.
Advanced features are missing under Deco APP>More or get "unable to save, please try again later" during configuration.

Available Solution:

Please make sure both your Deco APP and Deco X50/X55_V1 are up-to-date. The latest version should fix the issues here already.(updated 6.25)

Deco Monthly Recap- Check What's Currently Going on With Deco Try to leave a Message if urgent help is required.

7 Reply

BenGinders

LV2

2023-08-17 05:26:27

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Registered: 2020-02-08

Re:Improve Network Status and APP Control on Deco X50/X55

2023-08-17 05:26:27

Hey @David-TP, Can this firmware be made available for the XE75 Pro

David-TP

2023-08-17 07:54:10

Posts: 11619

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Re:Improve Network Status and APP Control on Deco X50/X55

2023-08-17 07:54:10

@BenGinders

Hi, It is for Deco X50/X55 only but there will be more for other models.

Best regards.

Deco Monthly Recap- Check What's Currently Going on With Deco Try to leave a Message if urgent help is required.

Espress0-0

LV2

2023-08-21 16:44:25

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Registered: 2023-07-17

Re:Improve Network Status and APP Control on Deco X50/X55

2023-08-21 16:44:25

@David-TP

Do you have any information on the X55 Pro firmware update? The current firmware is quite limited in terms of basic features. There's no IoT network, band preference, or node preference options. It's surprising that TP-Link seems to have overlooked their first multi-gig mesh like this.

I'm also experiencing issues with a Deco unit and have been in contact with TP-Link Customer Support via email. I've been waiting for almost 2 weeks for the TP-Link engineering team to reach out, but I've just received another similar email asking me to wait for engineering assistance again lol.

WYLDSTALLYNS

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2023-08-23 19:12:47 - last edited 2023-08-23 19:29:35

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Registered: 2023-08-23

Re:Improve Network Status and APP Control on Deco X50/X55

2023-08-23 19:12:47 - last edited 2023-08-23 19:29:35

Agreed. Any firmware optimization is a bonus.

OperationOne

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2023-08-30 08:14:29

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Registered: 2023-01-02

Re:Improve Network Status and APP Control on Deco X50/X55

2023-08-30 08:14:29

@David-TP nice to see this beta, i have just experienced an ethernet backhaul speed degradation from 1gbps to 100mbps in a 2 Deco X50 setup, hope this beta can fix this also, just installed & testing.