X50 outdoor offline

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X50 outdoor offline

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X50 outdoor offline
X50 outdoor offline
2023-08-22 04:26:04 - last edited 2023-09-13 02:23:16
Model: Deco X50-Outdoor  
Hardware Version: V1
Firmware Version: 1.2.1

Hello.

X50 outdoors keeps going offline right and left.

this issue is going for months.

we had this issue with version 1.0.1 then updated to 1.2.1 then same issue then you removed this version and no new firmware. the only available is 1.0.1...

 

the worst part is that you don't have a post pinned, acknowledge this issue and give a time frame or an update.

 

i have at least 20 x50 outdoors installed and all possible combinations (poe, powerline, wireless, as a base, as a node, as an access point, with versions 1.0.1 and 1.2.1) all same issue of disconnecting, others showing disconnected but they are working and others showing disconnected and they are actually disconnected.

 

waiting for an update and a solution

thank you

 

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#1
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1 Accepted Solution
Re:X50 outdoor offline -Solution
2023-08-23 09:07:11 - last edited 2023-09-13 02:23:16

  @akapal 

Hi, Nice to see you again.

It might be my fault and there is indeed a post about the offline issue on Deco X50-Outdoor after firmware 1.2.1, But I unpinned it a few days ago.

You could refer to this link to check whether the beta firmware helps with your current issue:

Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade

 

Thank you very much and best regards.

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#2
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Re:X50 outdoor offline -Solution
2023-08-23 09:07:11 - last edited 2023-09-13 02:23:16

  @akapal 

Hi, Nice to see you again.

It might be my fault and there is indeed a post about the offline issue on Deco X50-Outdoor after firmware 1.2.1, But I unpinned it a few days ago.

You could refer to this link to check whether the beta firmware helps with your current issue:

Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade

 

Thank you very much and best regards.

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#2
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Re:X50 outdoor offline
2023-08-31 18:25:57

  @akapal My X50 Outdoor always goes offline after a few days. I have no idea what that is. The reception is good. However, it is only displayed as offline in the app. It works.

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#3
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Re:X50 outdoor offline
2023-08-31 19:27:09

  @akapal 

Ditto.  My x50-Outdoor keeps going offline.

The green light is on, but the X50 is offline in the Deco app.

Firmware version is 1.0.1

 

 

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#4
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Re:X50 outdoor offline
2023-08-31 19:31:09

  @BudNet 

 

Sorry for the additional post ... all five of my Deco's are hardwired via a gigabit network.  Thanks.

 

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#5
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Re:X50 outdoor offline
2023-08-31 19:32:32
It's the same with me. Firmware is 1.2.0
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#6
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Re:X50 outdoor offline
2023-09-17 20:12:15 - last edited 2023-09-17 20:12:51

  @Ulbi 

im seeing the same issue, is there any word on new firmware? Or a fix for the x50 outdoor

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#7
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Re:X50 outdoor offline
2023-09-17 20:16:05

  @IdahoFluke 

 

As stated, I entered a Vlan ID in the switch for the guest network. This is what I am observing now. Let's see if it helps.

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#8
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Re:X50 outdoor offline
2023-09-17 20:27:01
Mine is an Ethernet backhaul to the main deco, but the outdoor feeds other more remote decos, So it shouldn’t show offline because of a wireless 2.4 connector issue
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#9
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Re:X50 outdoor offline
2023-09-17 20:35:26

  @IdahoFluke 

 

For me it is the only and last one in the link with WiFi access. Everyone else has LAN access. In another topic it was mentioned that the guest access would be to blame if you have a managed switch in between. For me it was only displayed offline, but in reality it was online and the devices on it were then incorrectly displayed in the LAN on the main deco.

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#10
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Re:X50 outdoor offline
2023-09-18 11:19:21

  @Ulbi 

 

I upgraded the X50 firmware to 1.2.0 awhile ago, and the x50 has stayed on line.   Note - my X50 is hardwired.

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#11
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