Solution Deco X50-Outdoor Won't Reliably Connect to the Mesh after 1.2.1 Firmware Upgrade
This Article Applied to:
Deco X50-Outdoor_V1_1.2.1 Build 20230607 Rel. 65923
After updating Deco X50-Outdoor to 1.2.1, some users might notice their Deco X50-Outdoor randomly went to flashing red and Deco APP reported it was no longer connected. Occasionally, it came up solid green and started working. At this moment, if you checked the Mesh Backhaul type on the Deco APP, it only connected to the nearest Deco via 2.4 GHz, instead of 2.4/5 GHz.
Available Troubleshooting Steps:
This issue is expected to be fixed in the upcoming official release. Currently, it is suggested to install the following beta first:
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
If the beta firmware did not help, please refer to the following suggestions:
1. If you have another satellite Deco, please put it where Deco X50-Outdoot used to be and check whether the new satellite could get both 2.4 GHz and 5 GHz as Mesh Backhaul bands.
- If the new satellite can't get 5 GHz either, the original disconnection might be caused by the long distance. Please move Deco X50-Outdoor closer to the nearest Deco and put them into clear sight. >>> How to find a suitable spot for Deco?
2. Ethernet Backhaul could always provide a solid connection. If possible, please connect Deco X50-outdoor via Ethernet cable to the nearest Deco first.