X50-5G antenna bands support

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X50-5G antenna bands support

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X50-5G antenna bands support
X50-5G antenna bands support
2023-08-24 06:47:03 - last edited 2024-03-14 06:17:46
Model: Deco X50-5G  
Hardware Version: V1
Firmware Version: Stock

May I suggest that Deco make it clear within their technical bulletins that the bands listed as available for 5G are not all available if you select to use an external antenna.

 

 

With an external antenna you only get N41/N77/N78 I believe for 5G. In the UK a supplier such as EE are rolling out N1/N3/N28) and given my internal signal for 5G isn't brilliant it means the device won't pick up a decent 5G signal.

 

That is quite important for many in the UK.

 

Is this issue hardware related or could it be covered in a future firmware update. If not I am faced with having to return the device.

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#1
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Re:X50-5G antenna bands support-Solution
2023-08-25 10:35:49 - last edited 2024-03-14 06:17:46

  @archercj 

Update:

Hi, 

the external antenna of Deco X50-5G also supports N1/N3/N5/N7/N8/N20/N28/N38/N40/N41/N77/N78/N79.

Best regards.

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#2
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Re:X50-5G antenna bands support-Solution
2023-08-25 10:35:49 - last edited 2024-03-14 06:17:46

  @archercj 

Update:

Hi, 

the external antenna of Deco X50-5G also supports N1/N3/N5/N7/N8/N20/N28/N38/N40/N41/N77/N78/N79.

Best regards.

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#2
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Re:X50-5G antenna bands support
2023-08-29 09:13:36

  @David-TP any update on this David as without the information I will be forced with returning the router.

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Re:X50-5G antenna bands support
2023-09-03 12:45:55
@David-TP - stil lno response from you regarding this. People pay good money for your products, the least you good do is afford them the courtesy of your support time to resolve any issues. Is that too much to ask?
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