Archer AX73 Bootloop issue since firmware update - possibly my range extender ?
Morning everyone, I am wondering if anyone can throw any light on an issue that I have recently started having.
On Sunday night I updated the firmware on my Archer AX73 via the Tether app, this update was to Firmware version 1.0.11 Build 20230829 rel. 37304, on Monday evening when I got in from work my wife advised that working from home had been a struggle as she had experienced a number of issues with the internet, her main gripe was that it was very slow, the kids also said it had been slow, so I logged into the router and rebooted it. This is when the problems seemed to start.....
Upon rebooting the router it seemed to get stuck in a boot loop, continually cycling the lights on the front, after a while I pressed and held the reset button on it and went though the quick config to get it connected to my ISP (Kcom) this was about 7:30pm on Monday, the router then remained stable until about 7am Tuesday morning, at which point it started to boot loop again.
I disconnected the router, threw the Kcom provided Zyxel router in to action and left for work, bringing the AX73 into the office with me, when i got to work I manually re-flashed the router with the latest firmware, input the details for my connection at home, set up the DHCP range and the wifi settings, I left the router sat on my desk and it stayed on all day, I even gave it a couple of reboots to see that it started up ok, which it did.
I took the router home, plugged it in and everything was working great, that was until I set up my TP-Link RE605X range extender, initially I plugged in the range extender near to my router and re-paired it using WPS, I then moved the range extender upstairs and within 2 minutes my AX73 rebooted, I powered off the range extender and the router remained stable, I moved the range extender back downstairs and powered it on again, the AX73 remained stable all night (through Tuesday into Wednesday) before leaving for work this morning I relocated the range extender back upstairs and left for work, 2 minutes after leaving the house my wife rang to say the internet was off and the AX73 was boot looping so i got her to put the Zyxel router back on and power off the TP-Link kit.
I know there's a lot of detail above but I really want to get this sorted, as an IT Manager the more info I have the easier it is to get issues resolved, has anyone come across this sort of thing before ?? I am leaning towards the problem being caused by the RE605X Range Extender, on two occasions, when it has been moved further away from the router the router has started to boot loop. Over night, when the router has remained stable (Monday night and Tuesday night) no one will have actively been using the range extender, though there will have been devices connected to it, such as the kids echo dots, not sure if that is useful information or not. I have noticed that the 2.4Ghz Wifi light appears to be switched off on the range extender despite both 2.4 and the 5GHz connections being turned on.
My plan for tonight is to reconnect the AX73 but not the range extender, and advise or insight would be greatly appreciated. I noticed in the firware notes that "Easymesh" has been added to the AX73 firmware, i am wondering if this couldbe causing an issue in some way.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Sunshine I've just loaded up the latest Beta firmware, after it had loaded up and the router restarted I did delete the pairing with the range extender and then re-pair them, just so I didnt hit any stumbling block.
- Copy Link
- Report Inappropriate Content
Thanks for the update, let us know if there is any further issue, hope everything goes well and stable.
- Copy Link
- Report Inappropriate Content
@Sunshine when looking on tp link website I come across that the 600x doesn't have extender capabilities on its wireless modes specs? Left side 700x right 600x I've just bought another 700x see if that solves my problem.
- Copy Link
- Report Inappropriate Content
I'm still having problems. It failed after monthly reboot. I set it to daily and failures happen most times.
Reverting back to the old version (before beta and last OTA) as it was 100% reliable then. 😞
I'll revert the 315 firmware at the same time, as I'm not convt if it's just the router firmware causing issues.
- Copy Link
- Report Inappropriate Content
Hi, RE600X has range extender mode as well, here is the specification of RE600X V3:
It is still recommanded to update the beta firmware of Archer AX73 and let us know if it resolves the problem.
- Copy Link
- Report Inappropriate Content
Hi, do you mean you have enabled reboot schedule on the AX73 V2, and after the scheduled reboot, the router will be in bootloop?
Or the router stays on but loses internet? what about the LED Status?
- Copy Link
- Report Inappropriate Content
@Sunshine any fixes for this? I have 100% reliability with the old versions, 0% with the update and 50% with the beta.
- Copy Link
- Report Inappropriate Content
dogshome wrote
@Sunshine any fixes for this? I have 100% reliability with the old versions, 0% with the update and 50% with the beta.
Hi, new official firmware has already been released, please check for update on the web GUI or Tether App. Or you could also download Archer AX73(EU)_V2_1.0.12 Build 20231023 manually from TP-Link official website:
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 7896
Replies: 68