Cannot connect to work VPN

Cannot connect to work VPN

Cannot connect to work VPN
Cannot connect to work VPN
2023-10-01 17:50:19
Tags: #VPN
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.2.4

Hi,

 

I have a huawei fiber modem which is connected to deco x60 via cable. I disable huawei's wifi and only use deco's wifi signal at home. Problem is that my work vpn doesn't connect when using deco. For testing purpose, I enable huawei modem's wifi and vpn works without an issue. I couldn't see any setting called "vpn passthrough" in the app.

 

I both tried AP mode and Router mode and it is same.What could be the problem?

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#1
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Re:Cannot connect to work VPN
2023-10-12 06:31:16

  @franz_fer 

Hi, Thank you very much for your time and patience.

The VPN pass-through is enabled by default on Deco.

Would there be any error message when the PC failed to connect the work VPN?

Have you tested connecting a different computer to Deco and check whether the same issue continued?

Wait for your reply and best regards.

 

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#2
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Re:Cannot connect to work VPN
2023-12-27 05:35:20

for everyone here, suggestion in below thread worked for me.

 

https://community.tp-link.com/us/home/forum/topic/605660

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