Deco X60 not able to connect to PPPOE
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Deco X60 cannot connect to PPPOE but when using normal TPLink router connection is ok.
i need help.
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Hi, sorry for the delay.
Are you still having this issue?
Have you tried to clone the MAC address of the old standard TP-Link router to see whether it helped:
How to Configure MAC Clone on Deco if Deco fails to connect to the internet
best regards.
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plz send me the cloning proceedure, as I tried to do but did not work.
What are the most possible reason for such problem.
Now im using AX TPlink router to make PPPOE and i connect deco to it as access mode to make it working.
br
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hi David
why i should do cloning if the deco supports PPPOE and it was working. It seems something happened?
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Hi, Occasionally, some ISPs might lock the internet service to a specific MAC address and need MAC authentication.
May I know who is your internet service provider?
Did you also need a VLAN ID for the internet service?
such as https://community.tp-link.com/en/home/forum/topic/652342
Thank you very much and best regards.
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