AX73 router restarted randomly 3-4 times each day

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AX73 router restarted randomly 3-4 times each day

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX73 router restarted randomly 3-4 times each day
AX73 router restarted randomly 3-4 times each day
2023-10-09 13:21:12 - last edited 2023-10-10 13:11:47
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.2.6 Build 20230526 rel.46698(4555)

My router restarted randomly for 2 months now. I have tried to reset the router, change the power adapter to a stronger one (12.0V - 1A) and it still doesn't work. Are there any solution for this? Thanks. I also used port forwarding 

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Re:AX73 router restarted randomly 3-4 times each day-Solution
2023-10-10 02:40:41 - last edited 2023-10-10 13:11:47

  @Hoang1108 

 

Hi, were you using original TP-Link power adapter and having the same issue? The original one should be 12V 2.5A.

 

Besides, is there anything special before the issue started? like a power outage or firmware update? and any possible triggers like a specific client device or application that will cause the router rebooting itself?

 

By the way, when did you purchase this router? how many client devices are usually connected to it and what are they?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:AX73 router restarted randomly 3-4 times each day-Solution
2023-10-10 02:40:41 - last edited 2023-10-10 13:11:47

  @Hoang1108 

 

Hi, were you using original TP-Link power adapter and having the same issue? The original one should be 12V 2.5A.

 

Besides, is there anything special before the issue started? like a power outage or firmware update? and any possible triggers like a specific client device or application that will cause the router rebooting itself?

 

By the way, when did you purchase this router? how many client devices are usually connected to it and what are they?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:AX73 router restarted randomly 3-4 times each day
2023-10-10 13:11:32 - last edited 2023-10-10 13:11:45

  @Sunshine "The original one should be 12V 2.5A." Yeah maybe that's the problem since i last checked the power adapter is lower than that.

"Besides, is there anything special before the issue started? like a power outage or firmware update? and any possible triggers like a specific client device or application that will cause the router rebooting itself?" No there is nothing from what i have tried to diagnose.

"By the way, when did you purchase this router? how many client devices are usually connected to it and what are they?" I purchased it earlier this year. Normally, there will be 20-25 clients, with 10-12 of them being wifi switches.

I will buy a 12 2.5A power to check if it resolve the issue and giving an update in the future. Thanks for your help

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Re:AX73 router restarted randomly 3-4 times each day
2023-10-11 02:07:57

  @Hoang1108 

 

You are welcome, and please let us know if there is any further issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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