M9 Deco unstable, Slave keep getting disconnected
Hi people & TP-Link,
I have some issues with my TP Link Deco M9 system being unstable. The problem that the slave deco units keep getting disconnected for some reason.
My set-up is as followed:
I have 6 Units. Main Floor: Gang (main), Woonkamer (slave) and Schuur (slave). First Floor: Slaapkamer (Slave). Second Floor: Kantoor (Slave) and Loggerkamer (Slave)
- ISP Router form KPN Netherlands. (v10 ZTE Modem) - i didnt change anything in the settings only disconnected the WIFI.
- This connects to my Main M9 Deco unit (Gang).
- This connects to my TP-Link SG 108E Switch. this switch holds some smart home hubs and gives 2 Deco units a direct ethernet backhaul. The units "Woonkamer" and "Slaapkamer".
- The Deco unit "Slaapkamer" has a Powerline adapter connected to it. this is a DVS 1200. This on his turn gives a backhaul to deco units "Kantoor" and "Logeerkamer"
So almost every unit is connected trough direct ethernet connection. except for "Schuur" this had 2 bars of connectivity.
I have the following issues:
Some of the Slave deco's get disconnected randomly. internet stops working etc. but the main deco always keeps stable connections.
some times it would be 2 or 3 deco's but sometimes it would be all the slaves. the slave deco's wil try to reconnected. some times it wil work and and be stable or it wil disconnects again en try to connect again. then it can be stable for 3 hours or 2 days or 2 weeks. it seems to be random.
The next thing is that when i do a speedtest upstairs next to a deco with backhaul the speed is much slower at the second floor then on the first. and the first is slower then the main floor.
Anyone have any idea how this is possible? or is there a solution? The deco app says that everything is up to date firmware wise.
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This is what I can tell you about current state your Deco mesh, based on screenshots you provided.
Having Deco M9 at 2 bars is OK. You will almost never get three bars, they must be really close to achieve that. Definitely not for Deco nodes on different floors. I have Satellite M9 Plus on second floor right above Main Deco on the first floor, both facing stairwell. Yet, even in that almost ideal setup my second floor Satellite M9 reports two bars.
So, consider any Deco M9 with two bars properly placed. I suggest you check from time to time "Show List" and if signal does not drop below two bars - nothing to worry about.
I would also suggest to check if configuring "Loggerkamer" to connect to "Slaapkamer" will give better speeds for devices connected to "Loggerkamer." If not, restore current configuration.
Also, because your Satellite Deco may occasionally prefer to connect to Main Deco, I suggest to explicitely configure "Kantoor" to connect to "Slaapkamer". Connect "Loggerkamer" to either "Slaapkamer" or to "Kantoor", based on results of previous test I suggested.
That leaves "Schuur". Does it still show weak signal? I thought after you configured it to connect "Woonkamer", which is nearby, you've got quite decent speeds from "Schuur".
If "Schuur" still shows weak signal, please make screenshot of the top part of its info page and share it, example of what I need to see:
Other than that, it appears you have sufficient number of Deco nodes. If you still want to add more, I strongly suggest buying additional M9 Plus and not WiFi range extenders. Buying M9 Plus might be more expensive, but it will be better in a long run. You can configure new Deco nodes to connect to the mesh the way you want them to, and also you will have consistent WiFi mesh management through Deco app.
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