Solution Solved-Archer AX73 V1&V2 might reboot automatically when working together with some Range Extenders
This Article Applies to:
Archer AX73 V2 with firmware version 1.0.11 Build 20230829 rel.37304
Archer AX73 V1 with firmware version 1.3.5
Phenomenon Description:
After upgrading to the firmware of AX73 that supports EasyMesh, some AX73 might reboot automatically when it is working with some models of Range Extender, such as RE650, RE605X v2, etc.
Workground:
Jul 18th, 2024 Update:
New official firmware for Archer AX73 V1&V2 has fixed the issue finally, please check for update on the web GUI or Tether App. Or you could also download it from TP-Link official website.
Archer AX73 V2 Firmware Download for Archer AX73_V2_1.1.0 Build 20240323
Archer AX73(US) Firmware Download for Archer AX73(US)_V1_1.3.6 Build 20240325
Archer AX73(EU) Firmware Download for Archer AX73(EU)_V1_1.3.6 Build 20240407
Update:
New official firmware for AX73 V2 has already been released, please check for update on the web GUI or Tether App. Or you could also download Archer AX73_V2_1.0.12 Build 20231023 manually from TP-Link official website:
Firmware Download for Archer AX73 V2
For Archer AX73 V1, please try the beta firmware below:
US version: Archer_AX73(US)_V1_1.3.5_Build_20231213
EU version: Archer_AX73(EU)_V1_1.3.5_Build_20231213
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
If there is any further issue after installing the above newest firmware, please leave comments on this thread and provide the following information:
1. Detailed problem description and your whole network topology
2. Your router’s configuration file and login password, you could save it on Advanced->System Tools->Backup&Restore->Click Backup
3. Model no., hardware and firmware version of your router and also the range extenders
4. How many client devices are usually connected and what are they.
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As of today, 11/08/2023, there have been no problems, everything works perfectly after the update. Anything, I'll get back to you with more information. Thanks!
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afcpafcp wrote
@Sunshine Hello, is there a solution for the Ax73 in V1 (1.3.5)? Because I have since had the same problem with the RE605x, RE330 and RE700x as extenders. Thanks in advance
Hi, we don't see this issue on AX73 V1 before, could you please provide the following information?
1. Detailed problem description and your whole network topology, is EasyMesh enabled? the extenders are all connected wirelessly to the router, right?
2. Model no., hardware and firmware version of your router and also the range extenders
3. How many client devices are usually connected and what are they.
4. How often does the issue happen? and if you unplug the extenders, will the router work stable and no automatic reboots any more?
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Reibeiro wrote
As of today, 11/08/2023, there have been no problems, everything works perfectly after the update. Anything, I'll get back to you with more information. Thanks!
Thank you very much for the update, glad to hear that no problem happens any more. Hope you could enjoy the internet with our product.
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@Reibeiro I also have the same situation as you do. I have a AX73 to extend wifi by RE305. RE305 is not far from AX73. However, RE305 usually cannot find AX73 signal and restart almost every 10 minutes when I use RE305's wifi to play game. In the meantime, AX73 also restart automatically when RE305 restart. I do not know the problem is from RE305 or AX73.
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Hi, if your Archer AX73 is V2 as well, you could try to install the beta firmware first to see if the issue can be resolved.
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It stopped working again, but now it's very fast on the Archer AX73 v2.20 Router, it doesn't restart like before, the connection drops and comes back quickly, in the past the router disconnected and came back on, now the internet just loses the connection and comes back on.
2023-11-11 17:21:55 Led Controller INFORMATION [1628] Start to run WAN0_OFF
2023-11-11 17:22:08 UPnP INFORMATION [17206] Service start
2023-11-11 17:22:08 UPnP INFORMATION [17206] Service stop
2023-11-11 17:22:06 Remote Management INFORMATION [16850] Service stop
2023-11-11 17:21:55 Led Controller INFORMATION [1628] Start to run WAN1_ON
2023-11-11 17:21:55 Led Controller INFORMATION [1628] Start to run LAN_ON
2023-11-11 17:21:53 NAT INFORMATION [15573] Initialization succeeded
2023-11-11 17:21:52 NAT INFORMATION [15573] Initialization succeeded
2023-11-11 17:21:49 Led Controller INFORMATION [1628] Start to run WAN1_OFF
2023-11-11 17:21:49 Led Controller INFORMATION [1628] Start to run WAN0_ON
2023-11-11 17:21:49 Led Controller INFORMATION [1628] Start to run LAN_ON
2023-11-11 17:21:43 NAT INFORMATION [14354] Initialization succeeded
2023-11-11 17:21:43 NAT INFORMATION [14354] Initialization succeeded
2023-11-11 17:21:40 Led Controller INFORMATION [1628] Start to run WAN1_OFF
2023-11-11 17:21:40 Led Controller INFORMATION [1628] Start to run WAN0_OFF
2023-11-11 17:21:40 Led Controller INFORMATION [1628] Start to run LAN_ON
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Hi, thank you very much for the feedback.
Previous automatic rebooting issue seems to be resolved, the internet disconnection is a different issue, do you notice the Internet LED on the router turns red when the issue happens? If so, please follow this thread for troubleshooting:
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