Wifi Completely UNSTABLE on DECO BE85
Hi
I have since one month the DECO BE85.
Really great product: easy to install.
Good speed
Great price (in comparison to the other on the wifi 7 router market)
BUT I had since day one a HUGE trouble and I can’t find any solution.
When I try to download in Wifi (5ghz or 6ghz the same) anything,
The download stop and I need to Relaunch 3, 4 times in a row to get the download completed. (And sometime it’s simply impossible on my new meta quest 3 for ex)
I have a wifi6e on my internet French Box ( Orange live box 7) and had ANY problem like that on the exact same devices and files.
I have a DECO BE85 (V1)
I put the last firmware update (830)
I change my arJ45 cable 4 times (in case of)
I put a blow air on the main satellite (in case it’s a HOT trouble)
I relauch my router , my 10g switch many times) NOTHING
SAME PROBLEM
Do you have any idea ?
I tried to ask help to uplink with no success
I can return my unit till tomorrow for a money return
I love this product (when he work) but simply impossible to use it as a day to day wifi connection at home
Perhaps I had a BAD unit simply and I can ask for a BE95 (because I will use a NOT WIRED connection between the 2 units)
Your help will be greatly appreciated
Regards
Olivier
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Thank you very much for the update!
The case has been escalated to the senior engineers. Hope they will help us find a better solution.
Best regards.
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Yes, the WIFI connection only drops out during the roaming process.
4x BE85 - 1.0.18 Build 20240409 Rel. 41111
2x X50-Outdoor - 1.2.5 Build 20231121 Rel. 68541
Let me know if you need more info
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What was the ultimate resolution to this issue, if any, after being escalated to engineering? I am experiencing the same exact issue and have tried all troubleshooting steps as well as disabling iot network. That helped a bit but I should not have to disable a core functionality in order to get it somewhat working..
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