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Failure to re establish connection

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Failure to re establish connection

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Adam1261

2023-11-21 03:41:22

Posts: 1

Helpful: 0

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Registered: 2023-11-21

Failure to re establish connection

2023-11-21 03:41:22

Tags: #Network Connectivity

Model: Deco XE75 Pro

Hardware Version:

Firmware Version:

I am having issues where when my internet connection drops from my modem. And re establishes. The deco will not detect the active connection. And the status light stays red until I reboot it or disconnect and reconnect the ethernet cord.

Any suggestions

1 Reply

David-TP

2023-11-24 09:14:13

Posts: 12801

Helpful: 1800

Solutions: 1294

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Registered: 2020-04-14

Re:Failure to re establish connection

2023-11-24 09:14:13

@Adam1261

Hi, Thank you very much for your time and patience.

When I checked your TP-Link email ID, I noticed the current firmware for Deco XE75 Pro_V2 is still on 1.0.0 Build 20221209. The latest firmware of Deco XE75 Pro_V2 is

Deco XE75 Pro_V2_1.2.2 Build 20230601

(The 1.2.7 firmware is also in the release process)

You could try to update the firmware to the latest version via web UI first:

How to Update the Firmware of Deco

Wait for your reply and best regards.

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