Hi,

 

I've had the archer AX1800 for close to 2 years and randomly i've experienced connection drops (internet light going orange) and getting disconnection on devices connected to the lan.and wireless.

 

I;m using the router in Wireless access mode since i;m using One Mesh - Easy Mesh and couldn't figure out if i can run the mesh setting with the router in Access Point mode.The reason i'm saying this is because the network topology is this router being connected to a root router that is connected to the modem such as this:

 

Internet ----- Modem ----- Root router (Router1) -----  wireless devices

                                                                           ----- AX1800 (Router2) ----- Ethernet devices

                                                                                                                ----- wireless devices

                                                                                                                -----  RE700X (Extender One mesh) ----- Wireless devices

 

This issue could randomly happen at any time and frequency, and it can briefly disrupt the network for a few seconds or a couple of minutes, and then mantain steady for a day or a couple of days until it happens again.

 

I've set the connection type as static IP to the router 2(ax1800), and as well designated a static IP for the router2 (ax1800) in main router (Router1), and that helped for quite a while until it started again.

 

I've rebooted.the router and checked for new firmware with no luck.

 

These are the logs shown by the AX1800:

 

2023-11-21 13:09:36 UPnP INFO [16092] Service start

2023-11-21 13:09:35 UPnP INFO [16092] Service stop

2023-11-21 13:09:35 Led Controller INFO [1107] Start to run WAN1_ON

2023-11-21 13:09:35 Led Controller INFO [1107] Start to run WAN0_OFF

2023-11-21 13:09:35 Led Controller INFO [1107] Start to run LAN_ON

2023-11-21 13:09:32 Remote Management INFO [15685] Service stop

2023-11-21 13:09:31 QoS INFO [14348] Service start

2023-11-21 13:09:26 QoS INFO [14348] Function enabled

2023-11-21 13:09:26 QoS INFO [14348] Service stop

2023-11-21 13:09:18 NAT INFO [13776] Initialization succeeded

2023-11-21 13:09:18 NAT INFO [13776] Initialization succeeded

2023-11-21 13:09:10 NAT INFO [12621] Initialization succeeded

2023-11-21 13:09:10 Led Controller INFO [1107] Start to run WAN1_OFF

2023-11-21 13:09:10 Led Controller INFO [1107] Start to run WAN0_ON

2023-11-21 13:09:10 Led Controller INFO [1107] Start to run LAN_ON

2023-11-21 13:09:10 NAT INFO [12621] Initialization succeeded

2023-11-21 13:09:08 Led Controller INFO [1107] Start to run WAN1_OFF

2023-11-21 13:09:08 Led Controller INFO [1107] Start to run WAN0_OFF

2023-11-21 13:09:08 Led Controller INFO [1107] Start to run LAN_ON

 

i should remark that when this happens the router1 internet connection remains active and can verify this since i have a laptop connected (wirelessly) to router 1 running a ping to 8.8.8.8 without failing, but the pings to the router 1 from my computer connected to router 2 did fail.