ping spike

ping spike

ping spike
ping spike
2023-11-30 11:35:28
Model: Deco X20  
Hardware Version: V10
Firmware Version: I dont know

I use deco x20 for my desktop, and I usually play games like Valorant, and Minecraft.
During early this year, my Valorant ping was about 80 ms, but during end of this year which is now, suddenly ping go straight up to 200 ms 
I really don't know what is the reason, I never touched my network, I used VPN sometimes, but did nothing else could harm the network.
My family use VPN to watch OTT things, and they have no problems with the internet. ONLY ME AND MY COMPUTER HAVE PROBLEM WITH PING WITH VALORANT.
PLS HELP ME WITH THIS. I DONT KNOW WHAT IS THE REASON.






p.s I DON'T know what is my firmware and hardware version

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#1
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3 Reply
Re:ping spike
2023-12-01 07:49:21

  @rgpg 

Hi, welcome to the community.

Can you help me check the firmware version of your Deco X20 on the Deco APP>More>System>Update Deco?

Is the desktop connected to the Deco via an Ethernet cable, or by Wi-Fi?

If the desktop is connected by Wi-Fi, please try to turn off "Mesh Technology" on the Deco APP for the desktop.

And did it help if you restart the Whole Mesh system once?

Thank you very much and best regards.

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#2
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Re:ping
2023-12-02 03:25:09

  @David-TP 
where do i download the app?

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#3
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Re:ping spike
2023-12-03 04:35:31

  @David-TP It doesn't work

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#4
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