Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
2023-12-19 21:35:15 - last edited 2023-12-19 22:01:24
Model: Archer T3U  
Hardware Version:
Firmware Version:

When i connect to my 5G network using my 3.0 port the adaptator disconnects, i have to unplug it and plug again and is the same loop. If i connect it to the 2.0 port is works, but the speed is the same as 2.4 network. I tried changing my router channels to 44/40/36 and installing the chipset driver (the newest and an older version) and still dont work. The 5G network works fine with my phone. Help please

  0      
  0      
#1
Options
5 Reply
Re:Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
2023-12-20 03:48:15

  @Gregoris 

Hi, Have you tried the driver here:

https://community.tp-link.com/en/home/forum/topic/509006

 

Are you able to test the USB port issue on another laptop?

When you mentioned "When i connect to my 5G network using my 3.0 port the adaptator disconnects", do you mean the adapter has disconnected from the current 5GHz, right?

Would the adapter still report"This device is working properly" when checking its status under the device manager?

Thank you very much and best regards.

  0  
  0  
#2
Options
Re:Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
2023-12-20 14:36:32 - last edited 2023-12-20 14:40:14

  @David-TP Hi. The adaptator disconnects completely, it turns off and dissapears from device manager. If i check hidden devices in device manager it says "This device isn't connected (Code 45)". I already installed the driver from the beginning but the problem persisted.

  0  
  0  
#3
Options
Re:Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
2023-12-21 00:01:56

  @David-TP Hi. I fixed the problem, the thing is that i disabled xHCI long time ago to install Windows 7 and forget to enable it again. Now i can use my 3.0 port to connect to my 5ghz network, but the speed is very slow. I get 15mb maximum with both networks, i get 20 using my laptop adapter

  1  
  1  
#4
Options
Re:Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
2023-12-21 01:35:08

  @Gregoris 

Hi, Have you checked the wireless link speed on the 5GHz over T3U Plus?

How to check the associated/link speed on a wireless client

"i get 20 using my laptop adapter", do you mean the laptop's built-in wireless adapter?

 

Did you test whether the beta driver helps to improve the speed?

https://community.tp-link.com/en/home/forum/topic/509006

Best regards.

  0  
  0  
#5
Options
Re:Archer T3U Plus disconnects when i connect to 5G network on usb 3.0 port
2023-12-21 13:37:59 - last edited 2023-12-21 14:04:37

  @David-TP Hi. My link speed is 866,7Mbps. I tested drivers but is the same. This is the speed i got on my laptop and on my phone both in the same spot. I tested channels 36/40/44/48 and channel bandwidth 80mhz and still the same

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 555

Replies: 5

Related Articles