RE650 V2 disconnects from router randomly
Hi,
I'm using an RE650 V2 to connect a small wired ethernet (printer, desktop and Synology NAS) to my internet router. When it is working it works fine, but every so often the connection from the RE650 to the router goes down. I can tell this because I use the Synology to give me a dynamic DNS host - when the connection drops Synology detects this and emails me when the disconnect occurs and when it reconnects. The disconnects happens about 4 times a week, the following list gives you the disconnect times and durations for December 2023:
04/12/23 disconnect 02:28 duration 25 minutes
04/12/23 disconnect 03:26 duration 35 minutes
07/12/23 disconnect 12:41 duration 21 minutes
09/12/23 disconnect 06:16 duration 41 minutes
10/12/23 disconnect 11:21 duration 37 minutes
12/12/23 disconnect 00:46 duration 12 minutes
15/12/23 disconnect 21:41 duration 14 minutes
16/12/23 disconnect 10:21 duration 35 minutes
20/12/23 disconnect 00:51 duration 2 minutes
22/12/23 disconnect 00:46 duration 10 minutes
These all automatically reconnect with no action from me - which is good - but the disconnections during the day sometimes cause me problems and the ones during the night cause some of my backups and downloads to fail.
The status page says that the 2.4GHz signal is Strong and the 5GHz signal is Good.
I use a fixed IP address for the RE650.
I noticed that two of the earlier firmware releases said they had fixed some disconnection issues (without being specific) but it doesn't look fixed to me.
Is anybody else having problems like this and is there any propect of getting this fixed.
Regards
Callum