TP-Link AC1200 Wireless MU-MIMO VDSL/ADSL Modem Router

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TP-Link AC1200 Wireless MU-MIMO VDSL/ADSL Modem Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link AC1200 Wireless MU-MIMO VDSL/ADSL Modem Router
TP-Link AC1200 Wireless MU-MIMO VDSL/ADSL Modem Router
2024-01-01 21:29:33
Model: Archer VR400  
Hardware Version: V3
Firmware Version: 1.5.0.0.9.1 v00a1.0 Build 220321 Rel. 60385n

 

Hi everyone,

 

Bought a new router to replace my previous one that was provided through my ISP, when I connect it all up its giving me an error message under Status as "DSL Disconnected"

 

I cant seem to get it working. I know its not a problem with the line because I switch back to the old device and it works fine, trying to work out if I just return the new router as faulty or if this is something I could in some way test for in terms of working out if its just a hardware problem

 

I get only 2 lights when plugged in

1. wifi

2. power

 

Please see screenshots below

 

Thanks in advance for your assistance and guidance

 

 

 

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2 Reply
Re:TP-Link AC1200 Wireless MU-MIMO VDSL/ADSL Modem Router
2024-01-03 05:40:23

  @Richard91 

 

May I know how you connect the VR400 to your network? is there a DSL line connected to the DSL port on VR400?

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Re:TP-Link AC1200 Wireless MU-MIMO VDSL/ADSL Modem Router
2024-01-03 11:10:14

  @Sunshine Hi, thanks for your reply.

 

The router connects directly to the telephone line to the DSL port, same line and filter into my old router works fine so I know its not the line or something else wrong

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