Deco M4 V2 missing Connection Preference in App.

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Deco M4 V2 missing Connection Preference in App.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 V2 missing Connection Preference in App.
Deco M4 V2 missing Connection Preference in App.
2024-01-02 15:19:06
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.5.8

Hi,

 

After the recent update to 1.5.8 I have lost the Connection Preference options within the Deco App.  I have found that this is still working on a v4 model however, you cannot buy this and a friend recently purchased a Deco M4 from an online supplier which sent out a v2.

 

Can someone help or advise how I get this feature back please.

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#1
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9 Reply
Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 15:35:03

  @Nik_Scho 

 

For this feature to work, all Deco units in Deco mesh must support it. If feature disappeared after adding M4 V2 to Deco mesh, delete that unit from Deco mesh in Deco app and feature will reappear.

 

From Deco models similar to M4 I would recommend the following that have Connection Preference feature for all their hardware versions: M5 and M9 Plus.

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#2
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 15:37:42
Thanks Alexandre, No new devices have been added to my setup and the friend who just purchased all came as part of a 3 pack.
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#3
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 15:43:59 - last edited 2024-01-02 15:44:13

  @Nik_Scho 

 

I see. For your friend, if they can return M4 V2 back to seller, that would be the easiest option. They can buy M5/M9 Plus set instead, or get WiFi6 capable X55 set. Deco X55 also supports connection preference.

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#4
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 15:48:18
Thanks. I have had mine for only 6 months so the concern is if M4 Hardware V4 is supported (from what I have read) how to you update or even get that version !!!! As it was working, therefore it must have been removed in an update so for me paying out again for new units less than 6 months old would be ridiculous unless TP are going to reimburse me.
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#5
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 16:23:30 - last edited 2024-01-02 16:24:00

  @Nik_Scho 

 

You combined two issues in one post, that causes confusion.

 

Recommendation to send back M4 V2 is for your friend. M4 V2 is not supposed to have Connection Preference feature. That feature comes with firmware 1.6.* but latest official firmware for M4 V2 is 1.5.8. 

Even if your friend can get some customized not yet official firmware that supports this feature, upgrading to official firmware will disable it. For your friend, the easiest and most worry-free solution would be to send M4 V2 back to retailer and get different Deco model, the one that supports Connection Preference feature for all its mainstream hardware versions.

 

--------------------------

 

What happened with your Deco mesh, I can't tell. To make sure I have the full picture of what you have now, please make screenshot of Update Deco page in Deco app and post it here.

Example of that page:

 

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#6
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 18:21:01

Pic  @Alexandre. 
 

sorry for any confusion, it's the same for both of us that the version we have don't show the options when it did prior to updating.

 

my details are in pic

 

 

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#7
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-02 21:03:51 - last edited 2024-01-02 21:27:07

  @Nik_Scho 

 

Thanks for screenshot. Makes it clear what you have.

 

Deco M4 V2 with firmware 1.5.8 is not supposed to have Connection Preference feature. That feature comes with firmware 1.6, but will or will not firmware 1.6 be released for M4 V2 is not clear.

See this document for the feature list: Understand the Differences Among Deco Firmware Platforms

 

I am perplexed at how your Deco mesh have had Connection Preference feature. On this forum you may find topic after topic from people owning M4 V2 asking when that feature will be available and upset that it is not.

 

I am going to completely speculate here, but the only way I can imagine your M4 V2 Deco mesh could have had that feature is because it were running on unofficial customized firmware provided by TP-Link Support, with release version earlier than 1.5.8. After you've updated firmware to official 1.5.8, the feature disappeared. 

 

I would love to see what TP-Link Support is going to say about that. If they provide link to that "special" firmware, I am going to bookmark it.

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#8
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-09 12:35:43 - last edited 2024-01-09 12:36:56

  @Nik_Scho 

 

If you are OK with installing beta firmware to have Connection Preference for M4 V2, check this: https://community.tp-link.com/en/home/forum/topic/649952?replyId=1303500

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#9
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Re:Deco M4 V2 missing Connection Preference in App.
2024-01-09 12:50:40 - last edited 2024-01-09 12:56:12

  @Alexandre. 

 

Absolutely, ill download and test it -  Do you have a direct link to the files ?

 

Thanks for the update.

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#10
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